JIO FIBER

Amount debited but Installation not done yet

Name of Complainant Navneet Kaur
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Mr. Indranil came for jio fiber connection took the amount said engineer will come by 5:30 pm but no one came no contact from their end. I had to call and get the updates. He said engineer will come on 15-11-21 engineer came said connection is not possible as box is full so take the […]

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Jio Fiber Network Issue

Name of Complainant Arunshyam
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber internet connection is not working for the past 3 days. I called customer care after 30 mins wait and raised a complaint immediately. Executives from Jio fiber customer care just trained for 3 sentences as a reply to every customer 1. Within 24 hours we will resolve your issue (even though you say […]

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Cheating by JIO Fiber

Name of Complainant Rumit Maru
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I took free trail connection & cancelled the connection within 30 days due to speed issue. Their technician purposely picked up router after 60 days even after multiple reminder now Jio Fiber team is telling that they will not refund Installation charges & even Appellate tribunals are reverting same things & not answering my question […]

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No refund even after two months of follow up

Name of Complainant geetha
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, I have closed my jio connection 2 months and as per agreement jio is supposed to pay me back my 2500 as initial token amount. They have not given the amount even after so many emails and phone number. Thanks Geetha No refund even after two months of follow up was last modified: […]

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Jio FIber relocation

Name of Complainant Toshi
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I want to relocate my Jio fiber connection, and as proof of address I have rent agreement which is on my Father’s name. I have submitted my Adhar card , where my father’s name is available with my name. Still It is not possible to relocate Jio fiber connection. As practical , we cannot create […]

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JIO Fiber connection Refund

Name of Complainant Senthilkumar
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio told 150 Mbps to speed in 5g , but speed is only 9 Mbps in peak hours. JIO side they asked us to put booster for improve the performance which will cost come as 2500 rs. The set of box also worst TV screen blinks not able to watch continouly. Finally I cancelled the […]

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Jio fiber connection has been cancelled but no refund yet as they promised

Name of Complainant Pura ceasarle semy
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear customer care Manager, Jio Fiber, Greetings of the day! Dear Mr. Manager, I am Pura Ceasarle Semy residing in Bundlaguda,jagir (PIN-500091) and would like to draw your kind attention to my complaint against Jio Fiber team working here. On 2nd November 2021, I made a request for the disconnection of my FREE trial Jio […]

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Jio fiber not working red light blinking

Name of Complainant Arjun malik
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From last 3 days wifi is not working and I call aproxx 10 times to customer care they said we resolve in 2 hours and not a single action was taken by them And i ask for engineer and they were not talking properly Jio fiber not working red light blinking was last modified: November […]

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Security Deposit Refund issue from JIO Fiber

Name of Complainant Shelesh Sharma
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

JIO executives provide wrong information and then customers that make the customer not eligible to receive their deposit refund. The JIO executive Vikas Kumar (Mob – 9024463569) provided the wrong information which resulted in a loss of 1000 rupees from the security deposit. He confirmed at the time of connection that 1+1 month is completely […]

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Jio fiber connection issue

Name of Complainant Kazi kaushik Ahmed
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From 10 to 12 days my jio fiber connection not working.. Every day jio customer care taking my complaint but their local engineers not resolve my issues. Now local manager told me to handover the connection, he told me that company will not giving connection more than 80 meters, but my question then why before […]

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