JIO FIBER

Network Connectivity and Problem not listen by customer help

Name of Complainant Ashok Kumar
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have a JIO fiber connection number: 1913580692, I called at 5:40 PM on 26/01/2022 to JIO fiber customers at 18008969999 where Mr. Kalyan from support talked to, but instead of listening to real time problem he said that connectivity is good whereas we are facing terrible connectivity issue with the network. Is this the […]

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Engineers not resolving Jio fiber connection issues

Name of Complainant Omkar Bhure
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I filed a complaint for Jio fiber connection issue. The complaint is not resolved after 24 hours and engineers are come to visit and go back without saying anything or resolving problem. This is happened twice This is not good thing ,as I am Jio costumer from long time this is worst service this time. […]

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Service provider is not providing the service as promised

Name of Complainant Anudeep
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using a Jio Fiber, I have requested for installation of setup box, installation should be done defaultly but unfortunately it did not happen. So I have placed a service request that should be resolved in one day even though it has been not addressed, on top of it the ticket has closed without […]

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Jio Fiber delay in Installation

Name of Complainant Gopika Dev V J
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have completed the registration and Paid for the service. But it has been 3 days still installation not happened. And there is no response and update from team. Jio Fiber delay in Installation was last modified: February 2nd, 2022 by Consumer Court

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Jio FIber Internet Issue

Name of Complainant Manoj Kumar
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi I am using Jio Fiber for the past one month-Post Paid Connecttion paid 6 months in advance, have faced Internet issue. I have raised this request on 14th Jan 2022 SR000018DBTG, issue is not yet resolved, but service technician changed it to resolved status. Same for the request raised on 17th Jan 2022 SR000018ES0Z […]

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Jio fiber decline relocation request stating invalid reasons

Name of Complainant Ganeshkumar Loganathan
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Jio fiber consumer ( 04435609148 ). I recently relocated from 8121 tower 8 prestige bella Vista ayyapanthagal mount poonamallee high road Chennai 600056 to 9116 tower 9b prestige bella Vista ayyapanthagal mount poonamallee high road Chennai 600056. I had raised relocation more than 20 times using different proofs at given instructed format ( […]

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Service by JIO FIBER

Name of Complainant Nikhil Kusmode
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Am Jio Fiber User from past 1 year, my Jio service went down on 15th JAN 2022, I raised a complaint for the same and requested for Service engineer visit through Jio App on 15 Jan, 2022, 1:48PM. I got the Message from Jio Request ID: SR000018DQK9, Expected resolution time 16 Jan, 2022 1:48PM. No […]

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Jio cheating the customer

Name of Complainant jayaseelan s
Date of ComplaintJanuary 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

3 hours outage internet and they are not giving the refund for that and not giving the proper answer Jio cheating the customer was last modified: February 5th, 2022 by Consumer Court

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Service

Name of Complainant Sandip
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using a Reliance Jio fiber,everything is working fine apart from the fact that i’m not able to send emails using Outlook in PC i can receive mails, but if i connect to other networks i am able to send and receive emails So please give the solution 9405577471 Service was last modified: January […]

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Security money not refunded and harassing customer by giving postpaid connection instead of prepaid connection

Name of Complainant Debdatta Chakraborty
Date of ComplaintJanuary 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We had a jio fiber connection in 2020 in a clause of full refund of installation of 2500/- if we want to drop the connection. After making many calls they are not refunding. Now again I opted for a jio fiber line 3 months ago, in October. It was done on 9th October 2021. I […]

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