Service by JIO FIBER

Name of Complainant Nikhil Kusmode
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikhil Kusmode:

Am Jio Fiber User from past 1 year, my Jio service went down on 15th JAN 2022, I raised a complaint for the same and requested for Service engineer visit through Jio App on 15 Jan, 2022, 1:48PM. I got the Message from Jio
Request ID: SR000018DQK9, Expected resolution time 16 Jan, 2022 1:48PM.
No one visited till 16 Jan 2022, 2:00Pm, so i again contacted jio customer care they said please wait 24 hours we will resolve your problem. We waited till 17 Jan 2022, 4:00pm, still there was no response from JIO, I again called customer care and they said wait for another 24 hours. today is 18 Jan 2022 there is no response from JIO and All the services are down.

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Service by JIO FIBER

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