JIO FIBER

Jio Fiber not coming to device pickup as they are not able to send OTP for unknown reasons

Name of Complainant Rohini Sector 16
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled my jio fiber connection in 27 Feb2022. it has been more than 10 days, engineers are not coming to pick up the device since they tried 1-2 times and due to their backend issue, OTP was not generating on registered number. Even I changed the Number and mail Id, they are still […]

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IP or MAC or Device binding not available over JIO FIBER

Name of Complainant Narula
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

hese all service requests are marked as CLOSED without any resolutions provided. In all the complaints, the issue is the SAME.  SR000018LCDU CLOSED without Resolution SR000018QE7N CLOSED without Resolution SR000018UB6D CLOSED without Resolution SR0000191318 CLOSED without Resolution SR0000195QC2    ON-HOLD This on hold, as your team was not able resolve, TEAM LEADER : Mr. SUNEEL SHIVHARE, […]

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Advance money charged but no service provided

Name of Complainant Dhanashree shetty
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber teams, sales person name Niraj Jha visited home and charged advanced amount for the internet connection. The person has left the job and the Jio’s sales team has refused to make the refund or Activate the plan. Advance money charged but no service provided was last modified: March 28th, 2022 by Consumer Court

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My account services stopped even after successful reacharge

Name of Complainant Yogesh Yadav
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using the jio fiber for almost one year for the payment I have registered for auto pay services on 02.03.2022 my account got sucessful auto debited my account but today my sevices stops for non payment I have speak to customer care and even write a mail to them but they are not […]

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Jio Fiber Fraudulent Practice Towards Issuing Security Deposit Refund

Name of Complainant K M PRASHANTH
Date of ComplaintMarch 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had my Jio Fiber Connection disconnected on 31st Dec 2021 and device picked up a week later. they created a mess in my Billing which took a month to resolve with them. I have paid all the outstanding dues on Feb 10th and attached the screenshot of the payment in their email as well, […]

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Security Deposit not returned by Jio Fiber-04479652777

Name of Complainant Ashok S
Date of ComplaintMarch 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Name is S.Ashok. I had surrendered the Jio Fiber 044-79652777 on 17 Dec-2021 and shared the otp for bank validation. But till date I have not received the Security Deposit from Jio Fiber even after 3 months from the surrender of the Instrument Security Deposit not returned by Jio Fiber-04479652777 was last modified: March […]

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I have applied for jio fiber on 21st February and I paid for this.

Name of Complainant Bibek Ranjan jena
Date of ComplaintMarch 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Installation of your JioFiber connection Order Number NO0000KJ86OA.But still no installation is done and now they are telling some technical problem that’s why it’s not done. And they are saying they don’t know how long it will take. But they didn’t tell anything while taking my money. Now if i want to cancel they saying […]

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My jio fiber trial connection refund not deposited to me

Name of Complainant Lalit regar
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have buy a jio fiber trial and in one month I will cut my connection but my refund not deposited in my account yet My jio fiber trial connection refund not deposited to me was last modified: March 20th, 2022 by Consumer Court

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Uninstallation service denied

Name of Complainant Sudipta Malakar
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I cancelled my jio fiber connection. My Device is supposed to be uninstalled and picked up by an engineer. I booked an appointment and now it is about a month that jio is continuously rescheduling the appointment according to their choice. I cannot be available on weekdays including Saturday and hence I always booked appointment […]

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