JIO FIBER

Cancelled Jio fiber connection ( 400123437530 ) and raised 5 request to collect Setup box , till date no one is attending complain to collect setup box for more than 25Days

Posted on by Consumer Court
Name of Complainant Keyur Jayantilal Prajapati
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Have cancelled my jio fiber connection on 7th April 2022 for having balance of more than 25 days. Refe No.: 400123437530 dt. 07.04.2022. Till date have made 4 to 5 time request to collect my setup box and process my refund with different complaint request no.400123437530/07.04.2022, SR00001AAQJP/13.04.2022 C000000LA12EN/14.04.2022 , C000000LA12EN/ 27.04.2022 , SR00001A0MSM Dt. 28th […]

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Jio Fiber Fraud

Posted on by Consumer Court
Name of Complainant Sourav Das
Date of ComplaintApril 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Purchased the Jio fiber Prepaid Connection on 24-11-2021. Everything was going fine. But on 25-02-2022, I received a call from a Jio fiber executive (Tanmoy Pal). He told me that my router needs to be updated to version 3. In that process, if I pay for 6 months’ recharge, I will get one […]

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Jio Fiber – Router Not working. JIo Support Team not Supporting

Posted on by Consumer Court
Name of Complainant SNEHA nar
Date of ComplaintApril 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio Fiber wifi not working then I called jio fiber Call centre. Call Center team suggested router not working for that we have registered your complaint and sent the technician. Last 3 weeks Iam follow up with call centre but they are not able to support and alwys get the response Technician came home but […]

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I have paid the amount of 1500 in advance for jio fiber net but I didn’t received any net service

Posted on by Consumer Court
Name of Complainant SARAVAKOTA V N VIVEK
Date of ComplaintApril 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid the amount of 1500 in advance for jio fiber as date 05.04.2022 net for my business but I didn’t received any net service till date please help me I have paid the amount of 1500 in advance for jio fiber net but I didn’t received any net service was last modified: April […]

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Compensation for No internet service for 6 days

Posted on by Consumer Court
Name of Complainant Jayesh Awtani
Date of ComplaintApril 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From 6th Mar22 to 10th March there was no internet service provided by Jio amd also same was repeated on 18th March22 for 6 hours. I want a refund or extension of plan by 6 days from Jio ASAP, as jio was not able to provide services Compensation for No internet service for 6 days […]

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Wrong name and address mentioned on Jio Fiber connection

Posted on by Consumer Court
Name of Complainant Ponnada Ravi Kishore
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased a connection in March 2022 and I am forced to cancel the connection in April, barely within a month. The reason they have mentioned wrong name and address on the connection. request to correct the same was denied on the grounds of company policy and I was advised to continue the same as […]

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For recharge of Jio Fiber amount was paid in advance but Jio Fiber denied having received payment

Posted on by Consumer Court
Name of Complainant D V SHARMA
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Recharge made on date 01.APR.2022 Rs.824.82 Paytm Order No. TB00001J6ZXB Transaction ID No.15120220401105548051 For recharge of Jio Fiber amount was paid in advance but Jio Fiber denied having received payment was last modified: April 7th, 2022 by Consumer Court

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Wifi Frequent disconnection

Posted on by Consumer Court
Name of Complainant Balaji
Date of ComplaintApril 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In one month my jio fiber has been disconnected like 4 times. Also the team is working very slowly to fix the issue. Wifi Frequent disconnection was last modified: April 2nd, 2022 by Consumer Court

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Jio Fiber Service NOT Cancelled and Router / Device NOT Picked Up

Posted on by Consumer Court
Name of Complainant Jaipur
Date of ComplaintMarch 31, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled my jio fiber connection in 22March2022. it has been more than 10 days, jiofiber is still not cancelled, services not stopped and engineers are not coming to pick up the device. Service Request – SR0000XXXXX Open Date – 22 March 2022 JioFiber Cancellation, Services stopped by 29 March 2022 (7 Days) Router […]

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Jio Fiber Reallocation

Posted on by Consumer Court
Name of Complainant Archna
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using Jio fiber connection from last two years. Now I changed my home so I requested them to reallocate my connection on new location. I called them before recharge because I was not sure that they will reallocate or not but they said recharge now and it will be reallocate in two days. […]

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