JIO FIBER

I have paid the amount of 1500 in advance for jio fiber net but I didn’t received any net service

Posted on by Consumer Court
Name of Complainant SARAVAKOTA V N VIVEK
Date of ComplaintApril 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid the amount of 1500 in advance for jio fiber as date 05.04.2022 net for my business but I didn’t received any net service till date please help me I have paid the amount of 1500 in advance for jio fiber net but I didn’t received any net service was last modified: April […]

Read More...

Compensation for No internet service for 6 days

Posted on by Consumer Court
Name of Complainant Jayesh Awtani
Date of ComplaintApril 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From 6th Mar22 to 10th March there was no internet service provided by Jio amd also same was repeated on 18th March22 for 6 hours. I want a refund or extension of plan by 6 days from Jio ASAP, as jio was not able to provide services Compensation for No internet service for 6 days […]

Read More...

Wrong name and address mentioned on Jio Fiber connection

Posted on by Consumer Court
Name of Complainant Ponnada Ravi Kishore
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased a connection in March 2022 and I am forced to cancel the connection in April, barely within a month. The reason they have mentioned wrong name and address on the connection. request to correct the same was denied on the grounds of company policy and I was advised to continue the same as […]

Read More...

For recharge of Jio Fiber amount was paid in advance but Jio Fiber denied having received payment

Posted on by Consumer Court
Name of Complainant D V SHARMA
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Recharge made on date 01.APR.2022 Rs.824.82 Paytm Order No. TB00001J6ZXB Transaction ID No.15120220401105548051 For recharge of Jio Fiber amount was paid in advance but Jio Fiber denied having received payment was last modified: April 7th, 2022 by Consumer Court

Read More...

Wifi Frequent disconnection

Posted on by Consumer Court
Name of Complainant Balaji
Date of ComplaintApril 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In one month my jio fiber has been disconnected like 4 times. Also the team is working very slowly to fix the issue. Wifi Frequent disconnection was last modified: April 2nd, 2022 by Consumer Court

Read More...

Jio Fiber Service NOT Cancelled and Router / Device NOT Picked Up

Posted on by Consumer Court
Name of Complainant Jaipur
Date of ComplaintMarch 31, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled my jio fiber connection in 22March2022. it has been more than 10 days, jiofiber is still not cancelled, services not stopped and engineers are not coming to pick up the device. Service Request – SR0000XXXXX Open Date – 22 March 2022 JioFiber Cancellation, Services stopped by 29 March 2022 (7 Days) Router […]

Read More...

Jio Fiber Reallocation

Posted on by Consumer Court
Name of Complainant Archna
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using Jio fiber connection from last two years. Now I changed my home so I requested them to reallocate my connection on new location. I called them before recharge because I was not sure that they will reallocate or not but they said recharge now and it will be reallocate in two days. […]

Read More...

Jio Fiber not coming to device pickup as they are not able to send OTP for unknown reasons

Posted on by Consumer Court
Name of Complainant Rohini Sector 16
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled my jio fiber connection in 27 Feb2022. it has been more than 10 days, engineers are not coming to pick up the device since they tried 1-2 times and due to their backend issue, OTP was not generating on registered number. Even I changed the Number and mail Id, they are still […]

Read More...

IP or MAC or Device binding not available over JIO FIBER

Posted on by Consumer Court
Name of Complainant Narula
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

hese all service requests are marked as CLOSED without any resolutions provided. In all the complaints, the issue is the SAME.  SR000018LCDU CLOSED without Resolution SR000018QE7N CLOSED without Resolution SR000018UB6D CLOSED without Resolution SR0000191318 CLOSED without Resolution SR0000195QC2    ON-HOLD This on hold, as your team was not able resolve, TEAM LEADER : Mr. SUNEEL SHIVHARE, […]

Read More...

Advance money charged but no service provided

Posted on by Consumer Court
Name of Complainant Dhanashree shetty
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber teams, sales person name Niraj Jha visited home and charged advanced amount for the internet connection. The person has left the job and the Jio’s sales team has refused to make the refund or Activate the plan. Advance money charged but no service provided was last modified: March 28th, 2022 by Consumer Court

Read More...