JIO FIBER

Money debited but it is not reflecting in account and service not provided

Posted on by Consumer Court
Name of Complainant Vijayasree
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We paid extra amount of 1499 along with our 999 plan(total 2677.82) on 23rd November 2022. As it has been a year we subscribed to Jio, we had to forcefully subscribe to Amazon prime services without even taking our consent. Inspite of paying the amount we are not able to access amazon prime account from […]

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JIO Fiber did not refund the prepaid balance to postpaid bill

Posted on by Consumer Court
Name of Complainant Ramabrata Bhattacharyya
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

JIO Fiber claims to adjust unused pre-paid balance to post-paid bill if you move from prepaid to post paid connection. But they do not pass the benefits at all. They issued a coupon initially for the unused pre-paid adjustment and kept it open for 9 months. After that suddenly taken the coupon out from the […]

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Reg :Service Request for the Jio Fiber network is not working

Posted on by Consumer Court
Name of Complainant prakash
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Last four days I have complaint about the no network connectivity JIo people who have give any response and priority and wasted my time and money Reg :Service Request for the Jio Fiber network is not working was last modified: December 15th, 2022 by Consumer Court

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REQUEST FOR SECURITY DEPOSIT REUND OF RUPEES FIVE HUNDRED JIO FIBER CUSTOMER ID : 1144417116

Posted on by Consumer Court
Name of Complainant SANJAY MISHRA
Date of ComplaintDecember 14, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

KIND ATTENTION JIO FIBER APPELLATE MUMBAI AUTHORITY: THIS IS TO NOTIFY YOU THAT SECURITY DEPOSIT OF RS 500 WAS REFUNDED BY JIO ON WRONG IFSC CODE: HSFC0000591 VIDE UTR REF NUMBER: N139221964242170 DTD 26/05/2022. DUE TO WRONG IFSC CODE REFUND TRANSACTION WAS FAILED & AMOUNT OF RS. 500 NOT RECEIVED TILL TO DATE. WHEREAS I […]

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Jio fiber is fooling customers by giving fake offers

Posted on by Consumer Court
Name of Complainant Tarani
Date of ComplaintDecember 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber person made me take a plan where I pay for three months, but can get one month extra free subscription. They charged me rs.2828 and extra rs.156. I paid full amount and after three months they are not giving my free subscription and started charging me. When questioned why am being asked to […]

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Sanjiv Gupta employee not picking up calls nor fixing internet

Posted on by Consumer Court
Name of Complainant Samapika Roy
Date of ComplaintDecember 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The Jio emplyee Sanjiv Gupta first came to my home and did nothing except hang the router in a bucket. Then he went away saying he will come later. Nearly 15 days have passed since. I have been calling over and over, yet he didn’t pick up. Once or twice he posed as a ‘younger […]

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Jio fiber

Posted on by Consumer Court
Name of Complainant Rishabh Kumar
Date of ComplaintNovember 30, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, jio fiber not refunding my money… I cancelled my jio fiber connection and i daily request for pic up but from jio they everyday say I am coming today but they didn’t come or they delay more than one month and now they are saying sir i can’t refund your money due to late […]

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Jio fiber

Posted on by Consumer Court
Name of Complainant Rocky Mark Dcruze
Date of ComplaintNovember 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s been a month day and day out after they changed the router wifi keeps disconnecting itself and reconnects by itself which also hampers my work. Keep telling them the issue but they can’t find the issue and then they blame it on us. No one seems to help us at all. Jio fiber was […]

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Took Prepaid connection yet generating bills on monthly basis and not making any refund

Posted on by Consumer Court
Name of Complainant Thirupathi
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I took jio fiber connection on Aug 1 2022. I took prepaid connection for Rs.5306 on Aug 3 2022. After completing a month, I received a bill of Rs.456. I shocked to see the bill. So I asked my connection person named Manjunath, her said to contact costumer care. I contacted costumer care, they […]

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Incorrect Billing

Posted on by Consumer Court
Name of Complainant VIJAY CHAURASIA
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

For October billing I still have Amazon prime membership charges showing that was already unsubscribed/deactivated after 1-year subscription. I even called customer support multiple times to remove these charges but no action is been taken yet. Incorrect Billing was last modified: November 22nd, 2022 by Consumer Court

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