JIO FIBER

REQUEST FOR SECURITY DEPOSIT REUND OF RUPEES FIVE HUNDRED JIO FIBER CUSTOMER ID : 1144417116

Name of Complainant SANJAY MISHRA
Date of ComplaintDecember 14, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

KIND ATTENTION JIO FIBER APPELLATE MUMBAI AUTHORITY: THIS IS TO NOTIFY YOU THAT SECURITY DEPOSIT OF RS 500 WAS REFUNDED BY JIO ON WRONG IFSC CODE: HSFC0000591 VIDE UTR REF NUMBER: N139221964242170 DTD 26/05/2022. DUE TO WRONG IFSC CODE REFUND TRANSACTION WAS FAILED & AMOUNT OF RS. 500 NOT RECEIVED TILL TO DATE. WHEREAS I […]

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Jio fiber is fooling customers by giving fake offers

Name of Complainant Tarani
Date of ComplaintDecember 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber person made me take a plan where I pay for three months, but can get one month extra free subscription. They charged me rs.2828 and extra rs.156. I paid full amount and after three months they are not giving my free subscription and started charging me. When questioned why am being asked to […]

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Sanjiv Gupta employee not picking up calls nor fixing internet

Name of Complainant Samapika Roy
Date of ComplaintDecember 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The Jio emplyee Sanjiv Gupta first came to my home and did nothing except hang the router in a bucket. Then he went away saying he will come later. Nearly 15 days have passed since. I have been calling over and over, yet he didn’t pick up. Once or twice he posed as a ‘younger […]

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Jio fiber

Name of Complainant Rishabh Kumar
Date of ComplaintNovember 30, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, jio fiber not refunding my money… I cancelled my jio fiber connection and i daily request for pic up but from jio they everyday say I am coming today but they didn’t come or they delay more than one month and now they are saying sir i can’t refund your money due to late […]

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Jio fiber

Name of Complainant Rocky Mark Dcruze
Date of ComplaintNovember 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s been a month day and day out after they changed the router wifi keeps disconnecting itself and reconnects by itself which also hampers my work. Keep telling them the issue but they can’t find the issue and then they blame it on us. No one seems to help us at all. Jio fiber was […]

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Took Prepaid connection yet generating bills on monthly basis and not making any refund

Name of Complainant Thirupathi
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I took jio fiber connection on Aug 1 2022. I took prepaid connection for Rs.5306 on Aug 3 2022. After completing a month, I received a bill of Rs.456. I shocked to see the bill. So I asked my connection person named Manjunath, her said to contact costumer care. I contacted costumer care, they […]

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Incorrect Billing

Name of Complainant VIJAY CHAURASIA
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

For October billing I still have Amazon prime membership charges showing that was already unsubscribed/deactivated after 1-year subscription. I even called customer support multiple times to remove these charges but no action is been taken yet. Incorrect Billing was last modified: November 22nd, 2022 by Consumer Court

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service interruption

Name of Complainant Kalpesh
Date of ComplaintNovember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Service interrupted 4 time in 1 month but Jio fiber not get rebet or service extension. Service interrupted on below dated From 16-10-2022 to 19-10-2022 19-10-2022 on 11:28 Pm 06-11-2022 09:24 Pm 10-11-2022 04:38 Pm Call from customer care for due bill. I told for service extension or due amount Rebet. CC Executive Billing Team […]

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Internet connection and problem in viewing OTT channels

Name of Complainant Tushar Kanta Sahoo
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I have Jio fiber connection for more than 2 years. From October 24, 2022 onwards, I am facing net connection as well as issue in viewing the OTT channels, those are part of my packages (999 plan). I’m following of with jiofiber customer care however no resolution provided yet. Jio engineer visited two times, […]

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No Internet Service

Name of Complainant Tejas B Shah
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

There has been no internet service provided by JIO Fiber since November 1, 2022. Today is November 9, 2022 md there has been no resolution. The employees of JIO have not even visited the place of concern. I have been complaining everyday and I just receive a message that their engineer will visit the location […]

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