JIO FIBER

Jio FIbre Not Returning security amount

Posted on by Consumer Court
Name of Complainant Madhu Shamnani
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I, Madhu Shamnani, got a Jio fiber connection with invoice number: 911463357383 and paid 2824.92 on 10 April 2023. At the time of installation, they committed that in case we terminate the connection within 6 months then we will get a full refund after subtracting the usage. We had to move to Gurgaon before the […]

Read More...

Jio Fiber – Service related

Posted on by Consumer Court
Name of Complainant Partha Pratim Pathak
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I have been a consumer of Postpaid Jio-Fiber (30mbps plan) for over 7 to 8 months. However, for the past 12-14 days, I have experienced extremely poor internet speed, averaging around 1mbps. I promptly raised a complaint regarding this issue, and technicians visited my location on five separate occasions to address the problem. […]

Read More...

Jio Fiber

Posted on by Consumer Court
Name of Complainant Anisha Sahuwala
Date of ComplaintJune 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have recharged for Jio Fiber connection for 6 months in the month of 15th Feb, 2023 and used till month of May, 2023 and due to some reason I shifted to the other area and put the request for relocation of Jio connection. Now, I am getting reply that relocation is not possible due […]

Read More...

I have opted for new jio Fiber connection dated 6th Jun 2023, still now no one visited or no one contacted for the same to get it installed

Posted on by Consumer Court
Name of Complainant Gowthaman M
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I opted for a new Jio Fiber Connection on 6th June 2023 with a payment of 3536.46 through Gpay with transaction Id: 315729674867. And the Home sales officer from Jio told me within 24 -48 hours the installation and connection will be done, Sir. So wait for the time. My schedule is planned for 8th […]

Read More...

Customer care worst and no proper response

Posted on by Consumer Court
Name of Complainant Yogesh
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

No proper response if problem facing Technician will not visit on time to resolve and postpone the scheduled time wantedly and if call to customer care they will not respond and act they can’t connect to higher authority and act they can’t able to hear and disconnect the call we have to wait for 2days […]

Read More...

Wrong information provided by jio fiber connection provider

Posted on by Consumer Court
Name of Complainant Akash Gusain
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I installed jio fiber and the connection provider said you would get extra 1 month. I had paid for 6 months and paid for basic plan. Then after 6 months completion, he said recharge again and you will get last month’s and this month’s benefit together. So now you will get total 8 months. I […]

Read More...

Refund the amount for JIO account 4035605634

Posted on by Consumer Court
Name of Complainant D Swathi
Date of ComplaintJune 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken 6months Jio fiber plan, after 1month i moved to another place, and when i asked for shifting by calling to customer care, they said they don’t have service there in that place and when i asked for termination they said, the number of days used amount will be deducted and remaining amount […]

Read More...

Non refundable process

Posted on by Consumer Court
Name of Complainant Kamakshi panda
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I taken a jio fibre connection on 24 th March and disconnect on 19th may while disconnection agent did not inform me about the refund policy otherwise I wouldn’t have disconnect my number and now they are denying to refund that amount and they are continuously disconnecting my call Non refundable process was last modified: […]

Read More...

Jiofiber company making fraud and dumb in refunding on surrendering device

Posted on by Consumer Court
Name of Complainant Lohith N
Date of ComplaintMay 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

At being I paid 2700 for new device.And at the time of cancellation, a customer care executive assured me of a refund, Now, they deny without any valid reason. At the time of providing new connection they assured me of refund in case of connection cancellation,they assured of refund and even they asked me to […]

Read More...

Refund not provided as promised

Posted on by Consumer Court
Name of Complainant Santhosh
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

During cancellation, a customer care executive assured me of a full refund, including advanced rental. Now, they deny without any valid reason. At the time of providing new connection they assured me of refund in case of connection cancellation, and asked me to pay for 6 month rental plan, and when I have surrendered the […]

Read More...