IRCTC

Extreme delay of train and no information or care

Name of Complainant Anil Kumar J
Date of ComplaintDecember 30, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

We are traveling by First AC from Bangalore to Bhubaneswar by Prashanti express (18464). The train is delayed by more than 7 hours till now. No information was provided by IRCTC about the delay or food arrangements or any other thing. We were supposed to be de-boarded by 6:50PM and we are still more than […]

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Irctc food delivery on station

Name of Complainant Saket kumar
Date of ComplaintDecember 6, 2022
Name(s) of companies complained against
Category of complaint Railways
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I ordered food while returning from ernakulam to ranchi on 26/11/2022 from vishakapatnam railway station through irctc site but it was not delivered and I have not received food till daye Irctc food delivery on station was last modified: December 6th, 2022 by Consumer Court

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Low refund received for 4 to 5 hrs late train..

Name of Complainant Mohammed abdul haseeb
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Low refund received for my booking pnr no : 4139739675 ,train no : 17064/AJANTA EXP as the train is late for more than 4 hr…I want my full refund back Low refund received for 4 to 5 hrs late train.. was last modified: November 23rd, 2022 by Consumer Court

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no refund after ticket waiting list ticket cancelation

Name of Complainant dhiraj
Date of ComplaintNovember 14, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked a tickets having PNR no. 2731985778 on 12 nov to visit new delhi to sasaram in tatkal qota. my ticket was in waiting on time of booking. Now my ticket is showing conform in my irctc account. i don’t have any mail or message regarding my ticket conformation. sir, we are never […]

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TDR refund

Name of Complainant Hemant
Date of ComplaintOctober 29, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked the e-ticket having PNR Number – 4647259043 to travel by Train Number – 12625 (Kerala Express) Train Number – 12625 reached my boarding station in Nagpur 7.51 hours late. As the train was running late so I filed TDR for “Train was late more than 3 hours and passengers not traveled”. Booked […]

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Booked 3 A.C but assigned sleeper

Name of Complainant surendra
Date of ComplaintOctober 18, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Hello Team, We have booked Total 10 tickets. We booked 3 A.C and due to ac bhogi not working they gave us a sleeper for the same. We have the receipt from the TTE. I had raised the TDR as suggested by [email protected] when I saw the status and it failed and no refund came. […]

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Breakfast not served and inconvenience caused

Name of Complainant UJJWAL UDEHAN
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint Railways
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I paid for the non veg breakfast for my journey from Chandigarh to new delhi via IRCTC website The details for the travel are PNR-2511384103 Trn:12006 Dt:11-10-22 Frm CDG to NDLS Cls:CC P1-C12,28 Breakfast not served and inconvenience caused was last modified: October 11th, 2022 by Consumer Court

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Bad food bad behaviour

Name of Complainant RAJESH KUMAR
Date of ComplaintSeptember 19, 2022
Name(s) of companies complained against
Category of complaint Railways
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Dear sir Mai mmr se ljn ke journy ke liye train number 12534 me 16/09/2022 ko baitha Maine train ke ander irctc catering ke dwara noodle liye noodle meri baby kha rahi thi jisme bada sa kanch ka tukda nikla Maine irctc helpline par complain Kari complain karne ke bad manager mere pas apni team […]

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Account debited but ticket not booked by IRCTC giving reason “payment failed”

Name of Complainant Iqbal Najam
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I tried to book ticket from IRCTC on7/9/22 from Mumbai to Nagpur. An amount of 685 was deducted from my bank account but my ticket was not booked by IRCTC giving reason “payment failed”. Kindly credit 685 to my bank account. Account debited but ticket not booked by IRCTC giving reason “payment failed” was last […]

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Refund Denied by IRCTC for train being late by more than 3 hours

Name of Complainant VIKAS KUMAR
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PNR 6407851002 Train scheduled Departure Time was: 4:10 PM. The train was delayed by more than 5 Hours and it arrived at 9:10. I filed TDR at 2 PM which was 7 hours before actual departure. My TDR was rejected saying I filed it late. I read the rulebook and my claim was valid. I […]

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