insaraf

Delay in product delivery

Name of Complainant Ashok gupta
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This is regarding the order that has been placed through the insaraf website. It’s been around 2 months since the product was ordered. It has not been delivered yet. I have been given false promises every time I called the customer care regarding the delivery date. I lost trust in their services and the product […]

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Double bed from insaraf.com

Name of Complainant sonu kumar
Date of ComplaintApril 17, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I order double bed from insaraf however its ply was broken, i raised the complaint in insaraf to replace the same, but even after 20 days it is still pending. Double bed from insaraf.com was last modified: April 17th, 2022 by Consumer Court

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Part damaged during delivery yet to be replaced – 5 months

Name of Complainant Subrat Kumar Patra
Date of ComplaintFebruary 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I am a repeat customer for insaraf furniture and i truly appreciate the quality of product they deliver. However, this time around when i ordered for a double bed, the courier delivered a damaged part. I was really surprised to see the delivery person handling the parts aloan, considering it required 3 persons to […]

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