Indian railways

Railway Ticket Cancellation Policy

Posted on by Consumer Court
Name of Complainant Sanjib Sarkar
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked my tickets on tatkal service. It’s booked on waiting list. Before journey dates it’s showing ticket not confirmed and apply cancellation charges. I want my full money back without deduction. Railway Ticket Cancellation Policy was last modified: August 31st, 2022 by Consumer Court

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Money got debited from bank account through Gpay while recharging rwallet UTS app but wallet is not reflecting amount and no refund received.

Posted on by Consumer Court
Name of Complainant Tanmayee Gawde
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

On 26 may 2022 i recharged my R wallet of UTS app Indian railways by Gpay .money got debited from bank account but still not reflected in my wallet.Raised a complaint through railmadat but soon the compliant was closed from their side station anount will be refunded which still hasn’t. This is pathetic.You Cannot keep […]

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Coaches cleaning and journey without water

Posted on by Consumer Court
Name of Complainant Dileep Sinsinwar
Date of ComplaintMay 23, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Whenever I started my train journey from Borivali to Jaipur in train number 12955 which starts at 19.15 and the cleaners will be appear only within 1 hour to clean the coach while we just started the journey. And in the morning after crossing the Kota junction of toilets becomes empty due to which next […]

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IRCTC TICKET CANCELLED DUE TO LOCKDOWN–REFUND MONEY

Posted on by Consumer Court
Name of Complainant SASANKA SEKHAR DAS
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

To The Concerned, This is to inform you that my confirmed train ticket has got cancelled automaticallydue to lockdown(COVID-19).I have booked total 6 ticket from Bethuadahari railway station ticket counter(NADIA DIST-WEST BENGAL) .We have not received refund money from IRCTC till now also have not got any intimation related to date of refund/validity (if any).I […]

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Ticket cancelled but yet no refund is done.

Posted on by Consumer Court
Name of Complainant Ankita patnaik
Date of ComplaintMarch 31, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked my 2 tickets from giddalur to Bhubaneswar.i cancelled my tickets on 19/3/2020.till date there is no refund. Details of my booking are PNR no 4204963378.it was in 3tier RAC.train no was 18464 travelling date was 1/4/20. Ticket cancelled but yet no refund is done. was last modified: March 31st, 2020 by Consumer Court

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refund of ticket charges of the train did not start from the starting station and message received just 4 hours before which is not sufficient

Posted on by Consumer Court
Name of Complainant sakina f sadikot
Date of ComplaintFebruary 19, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

my train duranto Rajkot to Mumbai central did not start from the station of Rajkot and also the message received were to late and also the tdr could not be filed by us as we had to travel with a super senior citizen and ill health we had to face lots of difficulty and as […]

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The railway staff is not coming on time in Urapakkam railway station.

Posted on by Consumer Court
Name of Complainant Rajramarun
Date of ComplaintJuly 15, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Today morning there was a huge queue and while investigation we come to know that the season ticket issuer has not come on time. In the board it has mentioned the working time as 6 to 10 am. But he has reached only by 8am because of which many people has missed the train since […]

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Money is debited from bank account but status shows “pending from bank end”

Posted on by Consumer Court
Name of Complainant Bidisha Mukherjee
Date of ComplaintJune 2, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked tickets on Sealdah Ajmer Express for 28th September. The money got debited from my bank account. But the status shows “Pending from Bank End” Money is debited from bank account but status shows “pending from bank end” was last modified: June 2nd, 2019 by Consumer Court

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Refund of Railway cancellation

Posted on by Consumer Court
Name of Complainant Shabir khan
Date of ComplaintMarch 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I cancelled my ticked and had paid amount at the time of booking tje ticket through credit card. I was told that i will get refund within 10 days but 3 months passed away and i have not received any refund yet. My cancellation PNR No is 255-6890883 dated 25-Jan-2019 Refund of Railway cancellation was […]

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Your’s responsibility to return my money of 6555 rupees

Posted on by Consumer Court
Name of Complainant PROSENJIT ROY
Date of ComplaintJanuary 25, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear Sir/Madam, With due respect I would like to say that I,Prosenjit Roy is an Indian citizenship.My resident address is VILL- HALISAHAR JADUNATH BATI, P.O- MALANCHA, DIST- NORTH 24 PGS,PIN-743135, CITY- KOLKATA, STATE- WEST BENGAL, .This Complaint Reference Number :W/WR/ADI/000484906. I inform you sir that In 29th of the month of December Howrah Ahmadabad Express […]

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