I have been using Hathway broadband since 2 years and now on April 1, 2021 I have shifted just 4 KM away to another locality within Hyderabad. Before shifting I requested them to transfer my connection which they agreed for initially. Post that I paid for next 6 months (Until Sep  31, 2021) considering my […]

Dear Sir/Madam, I R. Lakshmi, account# 1105840878.  I had internet issues on Thursday evening (25/03/21) and I have been facing static IP address issue from then.   I have taken static IP 3 years ago (November/December 2018) with IP address of 115.98.16.74 and I am using this specific static IP address for my office use as I am […]

Applied for Broad band connection with Hathway Internet in March 2020 – Still not given the connect as well as refund not received and after sending many email no proper response from Hathway side. Request to assist me to get the refund amount. Thanks Applied for Broad band connection with Hathway in March 2020 – […]

Hi, I’ve been asked to pay 4500/- in order to not have legal proceedings for having the modem at my place. Due to bad Internet speed and services from Hathway and following up with customer care they have not responded to my requests and closed the tickets with providing any solution. So I have moved […]

Hello, i have been a user for Hathway since last 4years. Due to work from home i relocated to my home town and returned the modem and deactivated the account. But everyday i’m receiving 5-10calls from Hathway for renewal and payment. When i said im not in Hyderabad and don’t want to renew at the […]

HI, I am Purvaja I have taken a monthly package of Hathway broadband. It is supposed to be 50 mbps, but the speed is never 50 mbps, its always less. How many times to call their customer service, its okay for one time and again bad the next day   Its a mental torture The […]

i have been using Hathway broadband service in Hyderabad for more than 4 years. i came back to my hometown due to lockdown and have canceled my service. They have called me several times requesting for re installation and i said no. now all of a sudden i have received a call asking to pay […]

Hathway connection i received on September. Then they got payment for double booster but installed single booster and informed in 2 days we will replace since there is no stock. Continously following them they only put music in customercare no one answers then i stopped recharging them then they started calling me daily 10 times […]

Dear Sir/Ma’am, I have subscribed to the Internet facility provided by Hathway Cable and Datacom Limited (“Hathway”). My consumer mobile number is 7391071286. Since nowadays everyone is working from home, In Dec 2020 Hathway offered me an option for the advance monthly recharge of Rs. 450/- which was supposed to be commenced on my instructions […]

Hi, In the initial day of installation – No one confirmed me that the router which they have provided was on cost basis – During lockdown the device got misplaced – In the month of septemeber I have paid 707 Rupees for monthly charge – but there was no service provided to me even after […]