Hathway internet customer care executive asked to pay money (425rs) on FEB-2021 to keep the internet connection on hold (am being a customer of Hathway from past many years) i have paid and switched off the internet router then later 7 months on SEP-2021 i have switched on the internet router but internet is not […]

I was a old customer with hathway ..later on moving ahead due to unsatisfactory services from them i discontinued the connection..and due to the current WFH situations i had to re choose the same network on the basis of a person from the broadband who gave me assurance that i require a minimum of 30mbps […]

Dear Sir/Ma’am It’s been much over 1 year that I had disconnected my Broadband connection with Hathway due to their poor service and better offering from competition. I also returned their modem and their person collected the same. I receive multiple calls from them even as on date harassing me to renew y broadband connection. […]

Hathway takes the yearly internet charges upfront. I face constant network failure. Helpdesk is not useful at all. Over the year having been writing to the city nodal officer as well as the state appellate officer. Both of whom are very ineffective. Tickets are closed without resolution and the closures are back dated to ensure […]

I am a subscriber of Hathway broadband services for more than 3 years. The service is repeatedly disrupted and any issues take days to restore. Calling customer support about these issues doesn’t help. It’s a dead end. They only promise you resolution in 24 hrs and disconnect the call no matter how you request an […]

Hi this is ashish jha and this complaint is about me hathway broadband i purchased 50mbps speed of Rs 4956 for 6 months but speed of internet is so pathetic is showing in kbps speed and very poor speed even i can’t watch single videos just because poor speed i already complaint to customer service […]

This complain is about my pathetic internet speed i have already complain more then 10 times about speed but they just text this message (Your Request has been generated with a Service ID -23042021B191488. Same will be attended within 24 Hrs.) But till now i am facing same problem slow speed wifi connections kindly please […]

Dear Sir/Madam, I have a 6 Months package of 50Mbps, from day 3 of Hathway broadband installation I am experiencing issues with Internet speed. I have raised multiple complaints in this regards and none from the customer care are working on the issue. They are just opening the tickets and closing in 2 days without […]

Team, This is regarding Hathway Broadband account 1195983155. I have taken 3 months plan from them between 18/06/2020 to 17/09/2020. So, paid them 2124 rupees for that period. From 18/09/2020 to till date they were harassing me with their calls daily on 2 things. One is about for plan renewal and other one is about […]