GTPL

GTPL Internet service provider taking pre paid and once money is received no service or customer care

Posted on by Consumer Court
Name of Complainant Parth Gandhi
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased GTPL connection on 4th Dec 2021, I was mentioned by agent who represented GTPL the installation will be done withing 3 days and engineer will come to check and inspect. on 7 Dec the installation was done ( Just pulled a cable from near by building and attached to router… no concealing of […]

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GTPL not ready to transfer the connection nor ready to refund

Posted on by Consumer Court
Name of Complainant Rakesh Patel
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

GTPL shifting request : 226413 After 2 weeks they cancel my request without information, and did not provide any reason. after that email to “yoursupport@gtpl.net” for information, they also did not provide proper information. and when I ask for refund they said “We have checked your account details thoroughly & I’m afraid we will be […]

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Request for ‘Aastha’ Channel

Posted on by Consumer Court
Name of Complainant Nirdesh Bhatt
Date of ComplaintDecember 15, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Myself Nirdesh Bhatt. I have tried to add Astha Channel through Ala Cart but this channel has not been added to my account. My Account number: 14800989 STB number: 2943808356 I have registered a complaint on GTPL that complaint ID is 4454673. 2 December 2021 – I called to GTPL Toll-free number (9727633633) and complaint […]

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Gtpl broadband internet

Posted on by Consumer Court
Name of Complainant Ismail
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is in regards to the GTPL connection we have – 9601468475, We have paid yearly subscription fees and have not even received proper service for 6 months duration as most of the time connection used to get disconnected due to GTPL technical issues. Now since yearly subscription has ended GTPL has disconnected our services […]

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119602 service request number for shifting

Posted on by Consumer Court
Name of Complainant Kartik Patel
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing this mail with hard feelings that I have bought gtpl broadband connection and raised complaint regarding reinstalltion of my connection and raise complaint of reinstalltion on 15th october on customer care number and inform about re installation till today it was not reinstalled between several times I have called to customer care […]

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119602 service request number for shifting

Posted on by Consumer Court
Name of Complainant Kartik patel
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing this mail with hard feelings that I have bought gtpl broadband connection and raised complaint regarding reinstalltion of my connection and raise complaint of reinstalltion on 15th october on customer care number and inform about re installation till today it was not reinstalled between several times I have called to customer care […]

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Internet not working

Posted on by Consumer Court
Name of Complainant hpsheth
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Since last 10 days my internet is not working properly and they said they will resolve in 24 hrs but it is not working so take action as soon as possible Internet not working was last modified: November 20th, 2021 by Consumer Court

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Internet Connection Issue

Posted on by Consumer Court
Name of Complainant Kajal
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had GTPL connection in my office. Since approx two weeks, internet connection is not working. I had registered almost 5-6 complaint in GTPL online portal. But they are just closing complaint every time themself without resolving connection issue, Everytime i am calling customer care, they are saying we can’t do anything, They are just […]

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