GTPL

Server outage

Posted on by Consumer Court
Name of Complainant Limbachiya Jatin
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s almost 24 hours since the internet is stopped from my gtpl broadband tried calling the distributors of my area but all they do is not pick my calls or avoid them i have called 4 different persons who distribute in my area. Server outage was last modified: September 1st, 2024 by Consumer Court

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G Coins expired before renewal of GTPL Cable Connection

Posted on by Consumer Court
Name of Complainant Navinbhai Reliawala
Date of ComplaintFebruary 13, 2024
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I was given 2400 G Coins by GTPL upon renewal of my GTPL Cable connection last year. When i am renewing this year, they are saying these coins are expired. G Coins expired before renewal of GTPL Cable Connection was last modified: February 13th, 2024 by Consumer Court

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Net not working since 21-Oct-2023

Posted on by Consumer Court
Name of Complainant Ashwin K
Date of ComplaintDecember 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have registered complaint months ago and they did not resolved my internet issue. My complaints are : 26572692 & 26982681. I have called many times to the customer care but it is not resolved yet. I have also sent many emails but still issue is not resolved . I have prepaid the charges for […]

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Connection transfer

Posted on by Consumer Court
Name of Complainant Ridham
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’m complaint or request at 27/11/2023 but no any update… My request number is 9949243… Nd I’m already done advance payment about 12 month’s… Connection transfer was last modified: December 8th, 2023 by Consumer Court

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Didn’t get refund and it’s above their deadline

Posted on by Consumer Court
Name of Complainant SAVAN ASHOKBHAI UMRETIYA
Date of ComplaintOctober 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I registered for new connection and paid 12 month plan money but connection is not available for my address so they denied to me and Said to me that money will be refunded within 10 days but after that they didn’t answer my call and query, now it’s more than 15 days also misbehave and […]

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GTPL BROADBAND WI-FI CONNECTION SHIFTING

Posted on by Consumer Court
Name of Complainant Shreya Rawat
Date of ComplaintSeptember 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had lodged a online request for shifting my GTPL Wi-Fi connection on 26.08.2023. The connection had to be shifted from Bodeli district Chhotaudepur to Rajpipla district Narmada, GUJARAT . The request was placed from the registered mobile number and the customer service confirmed the number and I gave the address where the connection had […]

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NO SIGNAL

Posted on by Consumer Court
Name of Complainant AJAY GOHIL
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Maine 11-9-23 ko online gtpl package ka reacharge kiya tha.. or fir bhi aaj ki date 15-9-23 tak no signal hi dikha raha hai.. maine 3 bar customer care par call pe complain dali hai.. el bar local cable oparator venu vision amroli surat se ghar pe bulaya tha.. par usne bhi koi solution nahi […]

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Non Refund of payment even after 40 day, with no connection till date

Posted on by Consumer Court
Name of Complainant Intekhab Alam Sheikh
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I made a payment of Rs. 6095/- on 11 July 2023. Still I have not got connection, even after several followups. I asked for refund and they have not refunded the money also. Non Refund of payment even after 40 day, with no connection till date was last modified: August 19th, 2023 by Consumer Court

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For refund

Posted on by Consumer Court
Name of Complainant Ankit Jangid
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using GTPL broadband but I disconnect the connection and gave there hardware and all on previous year August but still I haven’t get my refund back yet and when I go to Jaipur branch office of GTPL there staff is not even listening me and also misbehaving with me. There is an employee […]

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Not Refunding Money

Posted on by Consumer Court
Name of Complainant Sagar Solanki
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had Just pay for 6095/- rs. For 60mbps for gtpl broadband on 7th July 2023, But I don’t have use of that much so, I told my agent to please refund my money. Not Refunding Money was last modified: August 15th, 2023 by Consumer Court

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