Gozefo

Order not received and after cancelling Gozefo not returning money

Posted on by Consumer Court
Name of Complainant Pulak kapoor
Date of ComplaintSeptember 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

HI Order number 323261 i have ordered wardrobe  and paid online on 26 August but till date i have not received any update for my order i have tried to cancel but there is no update and GOzefo is not returning money Order not received and after cancelling Gozefo not returning money was last modified: […]

Read More...

Gozefo (ID: 324187)

Posted on by Consumer Court
Name of Complainant Ishak
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, i order product from gozefo was on 4 sep20 which supposed to be delivered by 15 sep but till now I haven’t get any update .when ever I tried to contact them they don’t reply on Wats chat bot.they collect the money first and hole the customer. Gozefo (ID: 324187) was last modified: September […]

Read More...

Zedo Not delivering furniture.

Posted on by Consumer Court
Name of Complainant Apokla aier
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have tried contacting Zefo via email as their customer care number is not working. However, there is not response from their end. I have already made payment. They delivered only 2 items out of 3. They are yet to sent people from their end to set the bed and table they have sent. It’s […]

Read More...

Galatea dining table from urban ladder

Posted on by Consumer Court
Name of Complainant Sumita Gupta
Date of ComplaintSeptember 7, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased marble table by urban ladder from gozefo.com and it got delivered on 29th August. By mistake oil got spilled on the table and the marble absorbed all the oil and it has big stains. These stains are not going with any remover. Even it gets water mark if we keep glass water. Being […]

Read More...

Return and Refund Non response

Posted on by Consumer Court
Name of Complainant Anitha
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We purchased a furniture from Gozefo and accordingly as per their return policy of 3 days we requested for a return and refund the very next day after the product was delivered because of the defect and low quality. The order was delivered on August 8 2020 and from August 9 I have been trying […]

Read More...

Fraud done by Gozefo with me

Posted on by Consumer Court
Name of Complainant Ganesh Kadam
Date of ComplaintAugust 8, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have place order Mi Tv which is found damage condition since Feb I am following up for replacement but no one are responding. Someone has came home for visit cheakd and said will send replacement tv within 10 days after word no one has come m following up on mail no one is responding […]

Read More...

Non-delivery of product, no refund, and not responding to calls/emails

Posted on by Consumer Court
Name of Complainant Sidharth
Date of ComplaintJune 15, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had ordered for a washing machine on March 4 under exchange scheme. I paid the exchange-adjusted price, INR 4599, upfront. Their engineer visited and inspected my machine, upon which they informed me I will be charged an extra INR 1700. I asked them to reconsider, and they said they will call me back, which […]

Read More...

Payment failed but my account has not been credited.

Posted on by Consumer Court
Name of Complainant Amlan Praharaj
Date of ComplaintMay 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I used my American Express Card to make the payment for furniture. The payment failed twice. I have written to the support team multiple times but have not got any satisfactory response. I am running out of options as the billing date is in 10 days. Please help me resolve the issue. Payment failed but […]

Read More...

No refund initiated even after 2.5 months

Posted on by Consumer Court
Name of Complainant Manjula Nandagopal
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have been having a poor customer experience with gozefo for the last 3 months. I had placed an order of 3 products out of which one was cancelled. The cancelled product is worth 15k rupees and I have been following up with the customer service on the refund to be initiated but to no […]

Read More...