Gozefo

Awaiting refund for an item that was cancelled as customer care mentioned no delivery to my destination

Name of Complainant Deepak
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hello, I placed an order in gozefo for a led tv , my order id is 328580, as the customer care on watzapp told me there is no delivery to my destination and hence cancelled the order and I was asked to send an email and money would be refunded back to my account, haven’t […]

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Return not initiated

Name of Complainant Shilpi Mishra
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered a Sheesham cabinet with drawers and cabinet doors below. The only damage that was mentioned was the dent on the side. It has a 10 days return policy. On the first day of it’s delivery – 22nd Oct, I informed that the drawer doesn’t go inside and the door doesn’t close. They raised […]

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I have ordered kodak 32inch

Name of Complainant Jebastin
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi this is Jebastin..  i have ordered Kodak 32 inch smart tv on 9th oct 2020..  my delivery date is oct 17th 2020..  but the delivery didn’t reached yet..  i have paid through online..  i have mailed more then 10 times not getting any response or call..  i am only getting computer generated reply and […]

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Regarding Warranty

Name of Complainant Pramod kumar
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

After purchasing I have registered and complaint through mail, But many time reminder they are not resolving. Regarding Warranty was last modified: October 24th, 2020 by Consumer Court

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Order 321305 was pick up but no refund initiated

Name of Complainant Irshita patra
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi I have placed the order in Gozefo on 13th August 2020 after a several follow up the product final got pick up but the refund is not initiated and no one from the company call either as serval follow up Order 321305 was pick up but no refund initiated was last modified: October 17th, […]

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GOZEFO.COM

Name of Complainant Nilesh
Date of ComplaintOctober 12, 2020
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

Zefo Ticket No:6012740572 They are cheating on the consumers. I ordered 8 article, they sent only 7 of them after repeated reminders (longer than expected) , few were damaged. No one came to assemble. No contact numbers they have to talk or to communicate. Only one email ID. Which always says..we are sorry, bla bla […]

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We bought washing machine from Zefo with extended warranty now they are not responding

Name of Complainant Shivangi
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

we bought machine last year, it’s been just one year. The machine has stopped working we mailed them 12 th August. The machine was purchased with extended warranty. Again we complained them till now response. Please can you help  We bought washing machine from Zefo with extended warranty now they are not responding was last […]

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Payment Transferred but no supply

Name of Complainant Shalendra Sinha
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Complain No 6002383286 with Zefo Purchased on Washing Machine on 13th Sept and transferred money. Filed complaint and Token received, bit no action further. Not able to connect over phone and no response from customer care. need Help Shalendra Sinha Payment Transferred but no supply was last modified: September 28th, 2020 by Consumer Court

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Product not getting delivered after payment

Name of Complainant Ashwini P
Date of ComplaintSeptember 18, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

After payment, Its more than 1 month, Product is not getting delivered. Customer support are not responding with proper answer when that will be delivered. Product ID 322240. Product not getting delivered after payment was last modified: September 18th, 2020 by Consumer Court

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