Gozefo

Order not delivered go zefo

Posted on by Consumer Court
Name of Complainant Sukanya
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Team, I have not received my order 332294 but the status says delivered yesterday. I have also not received the previous cancelled order 331588 refund. The status says payment mode COD whereas I have made an online payment. There is no no where I can contact. Guys please don’t make the experience so poor for customer.please contact me ASAP. […]

Read More...

Incomplete order: GoZefo 331115 and no response

Posted on by Consumer Court
Name of Complainant himanshu bhalla
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered a bed and a wardrobe from GoZefo via Order Number 331115. Only one item – the wardrobe was delivered, that too in a broken condition. The second item, the bed, was never delivered. None of the phone numbers at the company work, emails are not responded to and all complaints are ignored. […]

Read More...

No delivery of product want money back

Posted on by Consumer Court
Name of Complainant Krati agarwal
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ticket No:6076873290 Order is: 331277 Am Rs : 11898 Dear zefo people I don’t know what you people are doing with the innocent people of india, I thought this is a small venture for Indian people so we have to support this type of cooperation but now I get to know that it’s a venture for […]

Read More...

MONEY DEDUCT BUT TILL TIME NO DELIVERY INFORMATION AND NO REPLY OR CALL

Posted on by Consumer Court
Name of Complainant ravindra singh
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Hi, I purchase a wardrobe threw gozefo quicker on 7th November, my order no is 329456, I pay whole amount , but till time 27 November not received my product again and again I mail at contact@gozefo.com but they reply twice till time(ticket no 6063116214) and said will inform you through sms, yesterday I received […]

Read More...

Order ID 329995 delivered with wrong measurement! ( TV cabinet UNIT)

Posted on by Consumer Court
Name of Complainant Samuel S
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Greetings for the day! Am lil disappointed in the way things are handled in regards to My order ID 329995 placed on 16th Nov 2020, delivered with wrong measurements!    Zefo app and web page helps us to calculate measurements,damages of the actual product even before we can purchase with clear pics making our decision easier. I […]

Read More...

No carpenter sent despite follow ups

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had orded a dining table with chairs from GoZefo on 13th Oct. It was supposed to get delivered on 27th Oct. This got delayed. Even after late delivery no carpenter has come to set it up. NO one responds. I some how got 1-2 number, and they only say they’ll send the carpenters but […]

Read More...

Subpar customer service

Posted on by Consumer Court
Name of Complainant Ramya
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Have been following up with customer service for past 1 week for installation services for the cot purchased. We have mailed them , WhatsApp etc but no response yet. Please don’t promise freebies if you can’t do. Looking at the other reviews I am  a lil glad that product got delivered and I don’t have […]

Read More...

Zefo taken my sofa under buy back but not yet transfer the fund

Posted on by Consumer Court
Name of Complainant Utkarsh Shrivastava
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zefo taken my sofa under buy back, but not yet transfer the fund in my account and no one called me regarding the same wrong customer service number on website. Zefo taken my sofa under buy back but not yet transfer the fund was last modified: October 31st, 2020 by Consumer Court

Read More...

Awaiting refund for an item that was cancelled as customer care mentioned no delivery to my destination

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hello, I placed an order in gozefo for a led tv , my order id is 328580, as the customer care on watzapp told me there is no delivery to my destination and hence cancelled the order and I was asked to send an email and money would be refunded back to my account, haven’t […]

Read More...