Goibibo

It showed Cancelled but money (Rs.1384) Deducted (INB/875136403/PAYU.IN), Merchant PNR :14671612318

Posted on by Consumer Court
Name of Complainant RAMESH KRISHNAN
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi team I have recently try to book room in goibibo. On 5th February 2022 around 11PM, but in app it showed cancelled as pop-up and went off, but when I see my bank account Rs.1384(room rent) was deducted (INB/875136403/PAYU.IN), Merchant PNR :14671612318 (information received from Bank) When I try to call customer care, the […]

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i had booked hotel Sai Palace Grand through Ibibo for21st january-hotel staff misbehaved

Posted on by Consumer Court
Name of Complainant DeepaVora
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi,My name is Deepa Vora.i have made bookings through ibibo.com at Sai palace grand Malad Mumbai on 21st january.i paid for that rs.3428They had alloted room no 604..which is just down to the rooftop ..at that time some Sangeet function was going on due to that los of disturbances I faced…lateron they changed it to room no.504 […]

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Refund not credited in bank

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintFebruary 6, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Goibibo processed a refund of Rs 7759/- on 05.12.2021 with RRN no. 14344375346 to my STATE BANK OF INDIA Account No. 31036426357. But SBI has not received any such amount. Despite my visit to local branch bank and filing complaint against SBI the only reply I received is that Goibibo has not processed the refund. […]

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about robbery

Posted on by Consumer Court
Name of Complainant Kishor Purohit
Date of ComplaintJanuary 15, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I travelled in flight i calling on a customer care no 6299439750 . this executive tell me my bank details for refund precess and he send me a text message from 57575252 and tell me forward this message a number on other number 8652232032 and one other number 7208088415 he provided and he tell me […]

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Confirmation pending for ticket booked from goibibo on12 th july 2021.no refunt till now

Posted on by Consumer Court
Name of Complainant RAKESH KUMAR
Date of ComplaintJanuary 1, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a railway ticket from goibibo site on 12 th july 2021 for my relative. The amount was deducted and message flashed that confirmation pending.it will be refunded after 40 minutes. I have not received refund yey despite several reminder via mail. Confirmation pending for ticket booked from goibibo on12 th july 2021.no refunt […]

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Non refunding the money

Posted on by Consumer Court
Name of Complainant Hemant makwana
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

My flight is on 27dec 2021 at 11:30 from mumbai to tirupati flight number is 6E-5393 and the booking id is GOFLDMTANDA1BB4164049971.S.due to some reason i am canceling the flight 4hours before the departure and the amount i am getting in return is 1k.But while doing the refund process it is showing me such as […]

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Goibibo mistake not doing refund of amount for which Hotel Denied Checkin

Posted on by Consumer Court
Name of Complainant Akshay Sharma
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Goibibo booked a hotel but hotel denied checkin to me later goibibo booked a homestay which was a shady place. Goibibo agent asked to book a hotel on my own and I will receive full refund plus some difference in amount of my hotel stay. Now goibibo is not furnishing any refund. Please help . […]

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Reimbursement Request Pending Task ID : 13783585598435712

Posted on by Consumer Court
Name of Complainant Hariom Shankar
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Please check Task ID : 13783585598435712 I made a wallet reversal request on 31st August 2021, the amount of which is Rs.9931. Till date this amount has not credited in my bank account. In this process I have contacted many times to Goibibo care and also sent many mails to “travel@goibibo.com” “grievanceofficer@goibibo.com” but the money […]

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Goibibo cancelled my flight claiming of full refund because of there technical glicth

Posted on by Consumer Court
Name of Complainant Subhasmita nayak
Date of ComplaintDecember 13, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Goibibo cancelled my flight , beacuse on there app the flight howed delayed by 6hrs. But the fligjt was at right time that is 4:15 pm but as i was staying 4hrs of distance i was unable to catch the flight because of there technical glitch. They told me to give me full refund. But […]

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Hotel denied to checked in and not refunded my amount by Goibibo

Posted on by Consumer Court
Name of Complainant Gopal Bhargava
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello I booked hotel on 22oct 2021.Hotel konark denied to checked in.I complainted in Goibibo and requested to refund my amount.But they didn’t refund my amount yet.And their worst customer support. Hotel denied to checked in and not refunded my amount by Goibibo was last modified: November 20th, 2021 by Consumer Court

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