Foxtale

Non receipt of Foxtale products

Posted on by Consumer Court
Name of Complainant Ritika
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order id:1289823 I have placed order on 10th sep,till date products are not received,sick and tired of following up on WhatsApp, Instagram and email channels from last 14 days, They are not even ready to refund the amount back even after so much follow up, Products were returned back to them by courier partner but […]

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Product not delivered

Posted on by Consumer Court
Name of Complainant Himanshi
Date of ComplaintJuly 18, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I order 5 products from foxtale 2 – radiance mask . 2- serum 1- lip mask These products were ordered on 8/7/24 still the orders are not processed and no update from foxtale end. Just generic mails they are sending that shortly they ll process the order. No action they took to send me the […]

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Non-delivery of product

Posted on by Consumer Court
Name of Complainant Vansh Kaushal R
Date of ComplaintApril 16, 2024
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I ordered AHA BHA Exfoliating serum. I was supposed to receive it on 8th April. The product was in my nearest hub on 6th April. Since then 10 days have passed and I have made 2 calls. They told they’re taking an action on it but I haven’t received my product yet. Non-delivery of product […]

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Foxtale didn’t complete the order. There were two products missing in my parcel.

Posted on by Consumer Court
Name of Complainant Ayushi Kaushik
Date of ComplaintMarch 15, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have made a order through foxtale website in B2G2 offer. In this order I will receive 4 products and make payment for two. On 11 march I have received my order and made the payment but in my parcel i just received two products instead of four. Itried to complaint through there customer care […]

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Foxtale not delivering my order

Posted on by Consumer Court
Name of Complainant Rabiya
Date of ComplaintDecember 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My foxtale order is not delivered and since 5 days it is showing out for delivery. There is no customer care number and only option to communicate with them is through WhatsApp and on that also they are not responding. I have already paid it and there is still no response from the company. They […]

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