Football Monk

Undelivered products ordered online

Name of Complainant Varun
Date of ComplaintFebruary 12, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 3 football jerseys online on Dec 6th as a prepaid order. 1 jersey was delivered first week of January, but other 2 remain undelivered, company was responding on WhatsApp chat upto a point but have stopped responding since Jan 15th and no updates about the pending order. Undelivered products ordered online was last […]

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Goods ordered but not sent, no acknowledgement from the company.

Name of Complainant Sarah Blower
Date of ComplaintOctober 7, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a football shirt and paid in full by Gpay on 28th August. More than one month later, my order still says pending. I have emailed them several times, they read but I get no reply. If they don’t have the shirt then why don’t they refund? Goods ordered but not sent, no acknowledgement […]

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