Excitel

Continuous Calls from Excitel

Name of Complainant Ujjwal Gupta
Date of ComplaintSeptember 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have discontinued internet services from Excitel but yet I am continuously receiving calls from Excitel to renew my membership. I have told them I don’t want to renew it and I have also asked them to take their router back. But still they are excessively calling everyday which is like harassment of someone. Continuous […]

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Harasment with phone calls

Name of Complainant Naveen Kumar
Date of ComplaintAugust 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir / ma’am, I took broad band connection from excitel long back at rented location and I relocated to some other location, few days later I received a call from excitel said that recharge or submit the device , I asked them to come and collect the device at installation location, no one visited […]

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Excitel ONU device Deposit Refund – More than 60 days

Name of Complainant Sameer
Date of ComplaintAugust 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have terminated my excitel connection on 31 May 2023 and raised the ticket to return the ONU router on 6 June 2023. As per their instruction, I have submitted the router to their Partner services (Fiberlink FTTH) on 9th June 2023. The Partner services has inspected the device and closed the ticket 2033970 and […]

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Excitel Customer care calls

Name of Complainant Goutham
Date of ComplaintAugust 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Im getting daily n number of calls from.Excitel customer care even though i have disconnected and submitted router literally they are harasing me via calls everyday Excitel Customer care calls was last modified: August 28th, 2023 by Consumer Court

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excitel company contionously calling me inspite after telling them not to do spam calls

Name of Complainant Mohammad wahid
Date of ComplaintAugust 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam I am Mohammad wahid and I live in Jhansi and in before some months I took a e3xcitel broadband connection and now the time period for that connection has expired and now I don’t want to renew the service but excitel company continuously calling me and I told them one of their executive […]

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Slow Network speed and issues are not resolved on given period of time

Name of Complainant Rahul
Date of ComplaintAugust 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am facing issues related to the internet (wifi) from past 2 weeks in a row, in every 2 days the network again start fluctuating and speed is not what i had given money for subscription. And whenever i try yo call customer care of excitel the hung up on me or try transfer my […]

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Harassment calls from Excitel

Name of Complainant Akber Alam
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I am writing to bring to your attention a matter of grave concern regarding the harassment and mental distress I am experiencing as a result of continuous and excessive calls from Excitel Broadband. its been 120 days that i had disconnected my Excitel Broadband connection and requested the local executive to collect the […]

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Refund not initiated

Name of Complainant Abhishek
Date of ComplaintAugust 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had taken excitel connection 2 years back and deposit Rs.2000 as security deposit. After using 2 years, i terminated connection and returned device in month of March. Since then I’m following with excitel customer care team for refund. Every time they promise they will initiate refund but they are not doing it. If they […]

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Excitel Security Refund not provided

Name of Complainant Tanuj Khandelwal
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel is not refunding my security deposit. I have been connecting with them via mail, calls, chats. Nothing is giving me my security deposit. It has been way more than 3 months and they have been saying the same thing on the loop. This is a clear fraud! Excitel Security Refund not provided was last […]

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Wifi is not working

Name of Complainant Tanishka
Date of ComplaintAugust 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Wifi is not working it’s been 2 days and company number is not working no one is picking up call and nothing ha been done on ground level and this is not done actually just refund our money if you can’t work properly and we have also visited the office but no one is there […]

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