Excitel

REFUND NOT RECEIVED

Name of Complainant Samir Bhat
Date of ComplaintJanuary 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was using excitel broadband connection I handover device on 08 Sep 2022 I was supposed to get the refund after 30 days they said we changed the refund policy from 30 days to 90 days it’s been 120 days I still didn’t receive my refund. REFUND NOT RECEIVED was last modified: January 8th, 2023 […]

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Non refund of security deposit by excitel

Name of Complainant Jagpravesh chandra
Date of ComplaintDecember 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I closed down connection of excitel in July 2022 but haven’t received my security deposit till now I.e.11 dec 2022 ,and the company and their local partner have devised a unique way of fooling ,the company excitel says it has transferred the amount to their local agent and local agent ( night owl networking) says […]

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Excitel: Shifting connection to new location.

Name of Complainant Ganesh Prasad R
Date of ComplaintDecember 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’m not getting refund nor the shifting of connection is being done by any one, everyone are ignoring the calls from 3 days, worst experience ever. Have raised tickets, even called customer care nobody is picking the call after getting the money. Userid:8000075833 Excitel: Shifting connection to new location. was last modified: December 10th, 2022 […]

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Excitel Refund

Name of Complainant Ajin
Date of ComplaintNovember 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had taken a commection in banglore ie, 200mbps.. Pathetic speed.. ??‍♂️.. Fed up with their customer care.. Daily i used to call them for speed issue. Finally terminated the connection and i returned the product.. It was on september 27th 2022..noday nov 28th 2022..my amount not credited yet.. When ever i try to call […]

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Network issue from August

Name of Complainant SAHIL KHAN
Date of ComplaintOctober 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

While using the internet ihave lost signals and no network acess this problem I have face form August still iam facing and due to thi ihave feel mental illness and also lost a job because lost of meeting and ihave complaint to the installer many time they don’t solve and ignore my problem I have […]

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Refunded Amount not returned from 2 months.

Name of Complainant Ankit Kislay
Date of ComplaintSeptember 30, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have disconnected my excitel service with my number User name Ankit770. As per norms 2000 should be returned after the disconnection. I have logged in a case with excitel and i am not getting any response except sorry for yur inconvenience. Refunded Amount not returned from 2 months. was last modified: September 30th, 2022 […]

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Excitel WiFi not working

Name of Complainant Prateek Girdhar
Date of ComplaintSeptember 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using excitel broadband from last 2 years but now its not working properly and I have raised complaint more then around 15 times via call but issue is not resolved yet and now excitel customer support executives are not coordinating with me and give me the permanent solution. Please help me regarding the […]

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Faulty Router received from Excitel and they are not replacing the same

Name of Complainant Arnab
Date of ComplaintSeptember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have applied for a connection from Excitel and paid the for 3 months (2360) However the router which I have received is faulty and it disconnects frequently I have logged the complaint for the same and now it has been more than 12 days and there customer support is the worst no resolution has […]

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Faulty Router received from Excitel and they are not replacing the same | Need refund

Name of Complainant Arnab
Date of ComplaintSeptember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have applied for a connection from Excitel and paid the for 3 months (2360) However the router which I have received is faulty and it disconnects frequently I have logged the complaint for the same and now it has been more than 12 days and there customer support is the worst no resolution has […]

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