Faulty Router received from Excitel and they are not replacing the same

Name of Complainant Arnab
Date of ComplaintSeptember 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Arnab:

I have applied for a connection from Excitel and paid the for 3 months (2360)
However the router which I have received is faulty and it disconnects frequently
I have logged the complaint for the same and now it has been more than 12 days and there customer support is the worst no resolution has been provided yet

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