Eureka Forbes

Service Request for faulty Eureka Forbes RO appliance pending since more then 15 days

Posted on by Consumer Court
Name of Complainant Neeraj Chandra Pandey
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased Aquaguard Reviva RO NXT (dated on 16.6.2020; document attached) with extended product warranty (valid upto 16.12.2021; document attached) from authorized business partner PANI ENTERPRISE which turned out to be fake and should be blacklisted. Even getting through this, I trusted renowned Eureka Forbes and took an additional 2 years AMC directly from Eureka […]

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Eureka Forbes

Posted on by Consumer Court
Name of Complainant Sanjay Kumar
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had purchased Eureka forbes water purifier in the month of march, and applying for water purifier first service since april. Nobody has come till yet. Very bad service of company. Only focused on sales. I suggest not to buy any product of Eureka Forbes. Called many times to the company. They only escalate the […]

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Dr. Aquaguard Classic+

Posted on by Consumer Court
Name of Complainant Mayur Todkar
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My purifier is not working from last 2 months, we have already lodged complaint through call and app also, but we didn’t got any call or any visit from the tech. Everyday we have called and every time we got same answer like Technician will visit today. and now we have found that our complaint […]

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Service not provided after multiple follow up. Product under AaMC.

Posted on by Consumer Court
Name of Complainant Raj Kumar Agarwal
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Taken AMC vide contract no. 0052027 for period from 13.032020 to 12.03.2022. As per contract I requested periodical service, replacement of filters and replacement of faulty switch panel in 1st week of Sep 2021. No one attended and I got a message for feedback about service experience. I informed the same to customer care and […]

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Aquaguard not working. In warrenty.

Posted on by Consumer Court
Name of Complainant Saurabh
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against ,
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Have done complaint for RO not working. Guy came and suggested to replace PCB. Last message PO created. After that now he is not picking up the phone. Product still under warrenty. Over 10 days now . Dont know what to do. Eureka Forbes pathetic after sales service. Please do not buy any product. Service […]

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I have bought a eureka forbes filter and the installation of the same is not yet carried out

Posted on by Consumer Court
Name of Complainant Bankim Baskota
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered a eureka forbes filter through flipkart but the installation of the same is not yet carried out even after more than 10 days of delivery. I have bought a eureka forbes filter and the installation of the same is not yet carried out was last modified: October 31st, 2021 by Consumer Court

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Eureka Forbes Aqua Guard Aqua Sure is not working

Posted on by Consumer Court
Name of Complainant Ashish Jha
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I purchased Aqua Guard Aqua Sure in the month of April . it is under warranty. My water purifier stopped working in the month of August 2021. I lodged my first complain on August 16th 2021 and after that i called them more than 4 times in last 2 months but no one has come […]

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Water Purifier not working since 16.09.2021. no green light

Posted on by Consumer Court
Name of Complainant Supriya Mittal
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I Supriya Mittal Customer ID: 101653825 has purchased water purifier “Product name AQUASURE DELIGHT RO+UV+MTDS” on 01.01.2021. Water purifier is not working since 16.09.2021. No green light. Service request vide request no. 9987950692 was registered on 16.09.2021 . An agent came to see the machine after 13 days i.e. on 29.09.2021 after innumerous calls and […]

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Service not provided after multiple follow-up. AMC was paid in June

Posted on by Consumer Court
Name of Complainant Kumar Sambhav Singh
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

We are following up from last one month for the repair of Dr AQUAGUARD MAGNA HD RO+UV (NXT). After constant follow-up and escalation also, no one yet attended the issue. There is no proper response from Eureka forbs. It was promised to us that after AMC, we will get proper service. Service not provided after […]

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Non replacement of defective product by Eureka Forbes

Posted on by Consumer Court
Name of Complainant k srinivasarao
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear sir/mam, It pains me to write this as I had great hopes in the company Eureka Forbes for good after sales services. I bought the unit aquaguard genius RO+UV+UF water purifier in vijaya digital in Arundalpet , Guntur, ANDHRAPRADESH ON DATE OF 29/10/2015. Installation was done as per request in a week same year. […]

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