Eureka Forbes

Faulty machine installed

Posted on by Consumer Court
Name of Complainant Sailesh Gupta
Date of ComplaintMay 29, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

We have been a old customer of Eureka Forbes since 1990 and always loyal to this brand but we have been cheated by one of the sales person ” Raju Rajak 09002414″ of Eureka Forbes when we planned to replaced the old water purifier against new ones dated 29.08.2020. Since we had purchased the new […]

Read More...

Refund of product within 30 days as listed on the official website

Posted on by Consumer Court
Name of Complainant Vinod Whabi
Date of ComplaintMay 21, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Bought a mop n vac from Eureka forbes. Requested for refund since the product does not perform optimum. Refund of product within 30 days as listed on the official website was last modified: May 21st, 2022 by Consumer Court

Read More...

Eureka forbes Manufacturing defect in membrane asking again for repayment from customer

Posted on by Consumer Court
Name of Complainant Utsav yadav
Date of ComplaintMay 19, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

i had done the AMC of my eureka forbes water,purifier just 20 days ago.. since last 20 days there have been problem,twice and now the service agent told me that the membrane is faulty, it is due to the manufacturing defect .. how can this happen that a new membrane can be faulty in just […]

Read More...

Technician Escalation

Posted on by Consumer Court
Name of Complainant Aditya sharma
Date of ComplaintMay 18, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

On May 4th I have registered a raised a request for servicing of the Eureka Forbes water purifier and it almost May 18th and it haven’t been sorted out, poor customer handling technician has zero knowledge regarding the unit and escalated the work. It is so difficult to live without water. Technician Escalation was last […]

Read More...

Technicians not attending

Posted on by Consumer Court
Name of Complainant Kumari
Date of ComplaintMay 16, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My water purifier is not working since many days , lodged complaint on 22 april 2022, till now no one has attended . Complaint no : 2025452761 Technicians not attending was last modified: May 16th, 2022 by Consumer Court

Read More...

Technician not attending the issue.

Posted on by Consumer Court
Name of Complainant KAMAL SINGH RATHORE
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I am using aquaguard genius water purifier. But suddenly it stopped working so I registered a complaint on 22 april 2022 with eureka fobes. Now its been 6 days and no techcian has visited yet. I call customer care twice everyday but they just apologise and do nothing. Technician not attending the issue. was last […]

Read More...

Technician not attending the issue

Posted on by Consumer Court
Name of Complainant Jeetander singh kshatri
Date of ComplaintApril 27, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have raised a service request for water purifier on 15th of April 2022, till date i am doing regular follow up but no technician has attended to resolve the issue, when calling the customer service they simply reply that they are working on it but found no result. They are hust passing time, i […]

Read More...

Faulty Water purifier by Eureka Forbes company, one other Issue since product bought. No solution from Service Team.

Posted on by Consumer Court
Name of Complainant manish walia
Date of ComplaintApril 20, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have brought Eureka Forbes AquaSure From Aquaguard Amaze UV+UF Water Purifier, ASIN: B09B9CST7M, This machine is not working last 20 days; i have called several times to customer care no response from team they are just time passing with smart replies like we are working …… machine is down and still issue not resolved. […]

Read More...

Defective product but replacement or refund not provided

Posted on by Consumer Court
Name of Complainant Heera Kumar
Date of ComplaintFebruary 21, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased Eureka Bravo Vaccum cleaner in Madurai, TamilNadu, India on 27th Nov 2021. The sales man said that they are direct distributers. So by believing in the brand name I purchased the product. Now, when I checked the box I can see that this was more than one year old manufactured product and […]

Read More...

Refund pending from Eureka Forbes

Posted on by Consumer Court
Name of Complainant Kunal Kashikar
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I’ve purchased Eureka Forbes on 24 th November 2021 and product was delivered to me on 28 th November I found the product was faulty and I’ve raised several complaints but no one attended to fix the issue. Hence further I decided to return the product to Eureka Forbes as it was under 30 days […]

Read More...