Eureka Forbes

Eureka forbes Manufacturing defect in membrane asking again for repayment from customer

Posted on by Consumer Court
Name of Complainant Utsav yadav
Date of ComplaintMay 19, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

i had done the AMC of my eureka forbes water,purifier just 20 days ago.. since last 20 days there have been problem,twice and now the service agent told me that the membrane is faulty, it is due to the manufacturing defect .. how can this happen that a new membrane can be faulty in just […]

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Technician Escalation

Posted on by Consumer Court
Name of Complainant Aditya sharma
Date of ComplaintMay 18, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

On May 4th I have registered a raised a request for servicing of the Eureka Forbes water purifier and it almost May 18th and it haven’t been sorted out, poor customer handling technician has zero knowledge regarding the unit and escalated the work. It is so difficult to live without water. Technician Escalation was last […]

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Technicians not attending

Posted on by Consumer Court
Name of Complainant Kumari
Date of ComplaintMay 16, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My water purifier is not working since many days , lodged complaint on 22 april 2022, till now no one has attended . Complaint no : 2025452761 Technicians not attending was last modified: May 16th, 2022 by Consumer Court

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Technician not attending the issue.

Posted on by Consumer Court
Name of Complainant KAMAL SINGH RATHORE
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I am using aquaguard genius water purifier. But suddenly it stopped working so I registered a complaint on 22 april 2022 with eureka fobes. Now its been 6 days and no techcian has visited yet. I call customer care twice everyday but they just apologise and do nothing. Technician not attending the issue. was last […]

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Technician not attending the issue

Posted on by Consumer Court
Name of Complainant Jeetander singh kshatri
Date of ComplaintApril 27, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have raised a service request for water purifier on 15th of April 2022, till date i am doing regular follow up but no technician has attended to resolve the issue, when calling the customer service they simply reply that they are working on it but found no result. They are hust passing time, i […]

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Faulty Water purifier by Eureka Forbes company, one other Issue since product bought. No solution from Service Team.

Posted on by Consumer Court
Name of Complainant manish walia
Date of ComplaintApril 20, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have brought Eureka Forbes AquaSure From Aquaguard Amaze UV+UF Water Purifier, ASIN: B09B9CST7M, This machine is not working last 20 days; i have called several times to customer care no response from team they are just time passing with smart replies like we are working …… machine is down and still issue not resolved. […]

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Defective product but replacement or refund not provided

Posted on by Consumer Court
Name of Complainant Heera Kumar
Date of ComplaintFebruary 21, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased Eureka Bravo Vaccum cleaner in Madurai, TamilNadu, India on 27th Nov 2021. The sales man said that they are direct distributers. So by believing in the brand name I purchased the product. Now, when I checked the box I can see that this was more than one year old manufactured product and […]

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Refund pending from Eureka Forbes

Posted on by Consumer Court
Name of Complainant Kunal Kashikar
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I’ve purchased Eureka Forbes on 24 th November 2021 and product was delivered to me on 28 th November I found the product was faulty and I’ve raised several complaints but no one attended to fix the issue. Hence further I decided to return the product to Eureka Forbes as it was under 30 days […]

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Faulty Water purifier by Eureka Forbes company, one other Issue since product bought. No solution from Service Team.

Posted on by Consumer Court
Name of Complainant yeshvanth
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have brought Eureka Forbes NIRCH HD model purifier, When person came for installation Mother board complaint, Team has replaced board instead of machine. I think it was duplicate part. Recently i renewed AMC and again the engineer came and replaced filter in the month of October from day one after changing filter machine not […]

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Faulty water purifier by Eureka Forbes company

Posted on by Consumer Court
Name of Complainant Jyoti Sharma
Date of ComplaintJanuary 2, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased the water purifier from the Eureka Forbes on 31/11/2021. On the next day after installation it is not working. Not a single drop of water is coming from the water purifier. The sales specialist name Samir Goswami from whom I have purchased is not answering my call. It’s a fraud company. Faulty […]

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