Eureka Forbes Aquaguard

paid AMC taken, but no service response

Posted on by Consumer Court
Name of Complainant Taruneswar
Date of ComplaintJune 9, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I own a water purifier from Aquaguard-Eureka Forbes, which was purchased 2 years back. I had also paid for a 2 year Annual Maintainence Contract(AMC). Though the service technicians have attended and completed repairs under this contract over the past year, the service response became almost nil starting this year, where I had complained once […]

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Delivered Aquaguard defective water purifier

Posted on by Consumer Court
Name of Complainant Sridivya
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased Aquaguard Crystal NxT water purifier on 8th September 2021 from Metro cash & carry, moosapet, Hyderabad. Executive told us that installation will be done in 48hrs. On 9th September, a person named Ravi has visited and opened the pack, mounted the device to wall and connected the pipes. But the device is […]

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No Response to repair faulty purified despite the AMC paid

Posted on by Consumer Court
Name of Complainant Akshaya R L
Date of ComplaintAugust 10, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

We have been using Eureka Forbes Aquaguard RO+UV water purifier for the past 10 years which has been under AMC bearing the customer Id: 840214 . The service personnel collected the amount for AMC renewal every time but the service is not followed. For 2020, the service personnel collected the AMC amount during Jan 2020 […]

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