ecom express

OTP taken on call but not delete parcel

Name of Complainant Rajat Rikhari
Date of ComplaintDecember 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Today 23rd of December 2023, my parcel from ajio was arriving by ECOM EXPRESS. The delivery boy called me on my phone for the OTP for successful delivery of the parcel and said that he is giving my parcel at my office as I was not in my home. I gave the OTP and then […]

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Product delivered but not received

Name of Complainant Suhita
Date of ComplaintDecember 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered some pen refills sold by the seller Ondesk on December 3, 2023 worth ₹ 500/- They had opted for Ecom Express as their courier service. For the past 15 days, they didn’t even care to deliver my order. When I contacted to the Ecom Express team, they told me they are trying […]

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Ecom Express COD Scam

Name of Complainant Smith Balu
Date of ComplaintDecember 11, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I got a call from ecom express executive on Dec 3 , 2023 ( Sunday) ..but I didn’t pick the call in first ring. Again same mumber called me i attend the call and executive said courier for you & im standing in front of ur home so my family member paid the executive Rs […]

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Delivery executive ran away with parcel

Name of Complainant Deepak Singh Bhandari
Date of ComplaintDecember 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Today i got call from ecom express delivery executive that he is in front of my house with my parcel . He asked for the code to deliver so I gave him the code and he immediately ran away with my parcel and now it is showing that the order is delivered. Delivery executive ran […]

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stolen items of inside my parcel

Name of Complainant sandeep kumar
Date of ComplaintDecember 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I sent some gift items to my sister’s family with help of e-com Express but the parcel is damaged and the gift item was stolen and the sweet I sent is already eaten the company send me photos this clearly showing that my inside my parcel was stolen and sweets are eaten within company people. […]

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ECOM Express Courier COD Scam

Name of Complainant Krishna Metlapalli
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I got a call from ecom express executive ..but i am in office meeting couldn’t pick the call. with in next 5mins ecom express executive came to my home my family member paid the executive Rs 299 by scanning QR code and received the courier. I was shocked to see the courier it was old […]

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Ecom express delivery agent misbehavior

Name of Complainant Nishant
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Ecom express: Please watch the video of Delivery person misbehavior with us during the delivery. This is how the delivery person delivered our parcel when I asked him to come inside the house and leave it at the door. The AWB number is 3254148500. He was abusing us before we started taking the video […]

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Ordering sample papers from PW via ecom express

Name of Complainant Aditya Kumar
Date of ComplaintNovember 5, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Sir I ordered sample papers from physics wallah via ecom express and now they are showing out for delivery for previous 2 days and delivery agents number is coming switched off ,shipping manager is not picking up the phone,and their helpline number is invalid please help me Ordering sample papers from PW via ecom express […]

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Delivery Person asked the OTP for cancellation.

Name of Complainant Payal Rai
Date of ComplaintNovember 4, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

It’s for the first time I received an order that I didn’t placed . I asked OTP for cancellation. I was bound to share otherwise I have received the order. The delivery person said he was from Ecom express. Kindly help Delivery Person asked the OTP for cancellation. was last modified: November 4th, 2023 by […]

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