Drink prime

Complaint Against Unfair Trade Practice and Deficiency of Service by DrinkPrime

Posted on by Consumer Court
Name of Complainant Swanand Palnitkar
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I, Swanand Palnitkar, have been a subscriber of DrinkPrime for over two years. The company charges monthly subscription fees for water services. As per standard subscription practice, a consumer is entitled to a full billing cycle from the date of payment. However, DrinkPrime has been following a hidden and unfair practice of reducing the validity […]

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No service even after paying the full subscription and no support from customer service

Posted on by Consumer Court
Name of Complainant Lucky
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

RO keeps having issues within each 10 days We raised complaint on 27th June 2023 and they keep postponing the technician We are spending so much money on the clean water even after paying for the RO We already called the company and they just keep lying to us that the technician will arrive but […]

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My family health gone because of drink prime

Posted on by Consumer Court
Name of Complainant Vinodakumar S R
Date of ComplaintOctober 22, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I took Drink prime on August 14 and during that time they said it’s buy one month and get one month free, now when I open the app on October 14 to recharge the app is showing the recharge is expired on September 14, after syncing the machine stopped working and everyday drink prime members […]

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Refund of the amount rs 2000

Posted on by Consumer Court
Name of Complainant Vasanta John
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Utilities
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We are using a water purifier called drink prime, I am facing trouble with my refund. Its been approximately over 3 months but they have been making excuses after excuses that we will send the money but nobody want to take charge over it. We have requested or asked several times still they are hanging […]

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I uninstalled drink prime but not received my advance amount

Posted on by Consumer Court
Name of Complainant Ramesh
Date of ComplaintJuly 29, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

One month back i uninstalled drink prime but till now I didn’t get my advance amount,i tried to call customer service but they all ways telling our thechincal team will call but i not getting any support from drink prime team. I uninstalled drink prime but not received my advance amount was last modified: July […]

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Refund of installation recharge

Posted on by Consumer Court
Name of Complainant Vasanta John
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

This is Vasanta John, I started to take the services of DP a month back. They haven’t refunded 1999 to me that got transferred twice. It’s over 30 days now, this is forgery in the name of fake promises. It’s utterly shameful callas attitude towards your customers. Kindly do the needful else will have to […]

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