cs-head@flipkart.com

Return or replacement policy of flipkart

Posted on by Consumer Court
Name of Complainant Pretom Roy
Date of ComplaintFebruary 19, 2025
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased a Motorola 200w bluetooth soundbar from flipkart. But the product is defective. Product has sound and bluetooth problem. 17 days have passed but no solution from flipkart regarding return or replacement. They just cencel the return or replacement request without tech visit and proper investigation. And the customer support team has minimal power. […]

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Flipkart Blocked my Account and No Refund

Posted on by Consumer Court
Name of Complainant Rizwan
Date of ComplaintDecember 16, 2023
Name(s) of companies complained against , , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Flipkart Blocked My Account for Raising Return Request for the damaged Product. I ordered two Hammer drill machines worth ₹10,000 , one received in a damaged condition and another one was a totally different Model Machine . Please Help us sir ₹10,000 is very huge amount for us. Flipkart Blocked my Account and No Refund […]

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I Got defective TV i opted for Product replacement but not happening

Posted on by Consumer Court
Name of Complainant saichand
Date of ComplaintOctober 21, 2023
Name(s) of companies complained against , , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I brought the TV from flipkart but I received a defective piece , for assurance purpose they have asked job sheet from samsung which we got job sheet from samsung service agent and that we submitted to flipkart , then also they are lagging my problem. i opted for replacement or refund but they are […]

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Delivered old stock that is very near to expiry and with different expiry date as against the actual expiry date that was being shown at the time of booking

Posted on by Consumer Court
Name of Complainant Jahanzeb
Date of ComplaintAugust 3, 2023
Name(s) of companies complained against , , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had orederd 2 pieces of Lakmé Forever Matte Liquid Lip Colour – (Coral Candy, 5.6 ml) from Flipkart,Flipkart Order ID: OD428690904790826100. On 23rd July’23 they delivered old stock that is very near to expiry and is having completely different expiry date as shown against the actual expiry date that was being shown at the […]

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Product replacement not happening

Posted on by Consumer Court
Name of Complainant Rahul Kumar
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against , ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear sir, My name is Rahul Kumar and unfortunately i am a plus member of flipkart. On 12th of July 2023 i ordered Mi 11x pro, 8GB-128 GB Cosmic black, price of 26,989/- and i received this product on 17th of July 2023. After delivery i checked the box and in the box of product, […]

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Not received my refund after pick-up item successfully

Posted on by Consumer Court
Name of Complainant Rahul Gupta
Date of ComplaintJuly 6, 2023
Name(s) of companies complained against , , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve been following up with your team since June 21,2023 regarding my most recent order, which was a pair of ‘iD Round toe Casual Shoes loafers for Men’ priced at ₹1394, and which I received on June 18,2023 with an old dirty used shoes. I had opened the package in front of delivery person, and […]

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Money deducted twice from Bank account, Order not confirmed after 12 days as well

Posted on by Consumer Court
Name of Complainant Hina
Date of ComplaintJune 9, 2023
Name(s) of companies complained against , , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order few products using Flipkart Web site worth rs 1903 (Date -28th May 2023). using Phone Pe. Money deducted twice but order didn’t confirmed yet , nor money returned. Money deducted twice from Bank account, Order not confirmed after 12 days as well was last modified: June 9th, 2023 by Consumer Court

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Flipkart Delivers Empty Box on the order of Realme Phone, Delays Updates

Posted on by Consumer Court
Name of Complainant Shubham Jha
Date of ComplaintMay 20, 2023
Name(s) of companies complained against , , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered Realme C55 (64gb) worth Rs 11999 from flipkart on 6th May and the item was delivered it was an empty box. I did made the unboxing video while i was opening the packet and already shared the evidence to flipkart the same day along with many more images. Flipkart Team is just […]

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Sir my Flipkart order id is– OD226720075119080000 product name is HERE&NOW Full Sleeve Colorblock Men Jacket

Posted on by Consumer Court
Name of Complainant Vishal
Date of ComplaintMarch 27, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir my Flipkart order id is– OD226720075119080000 product name is HERE&NOW Full Sleeve Colorblock Men Jacket And my order delivered date is 11/12/2022 Sir completed 4 month and Flipkart not approved my return request and multiple times rejected and my product issue is – wrong item and different brand Please help me and return to […]

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Not receiving my Flipkart order since last 1month. Payment has been done already.

Posted on by Consumer Court
Name of Complainant Sandhya
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against , , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Team, I have ordered Laptop Via Flipkart on 14th Jan still product not delivered. I have few queries and immediate resolution for the same. 1) Why product was out for delivery at 9:43pm when it was next to impossible to deliver? 2) Why and how delivery guy rescheduled the delivery date without my consent? […]

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