Crossbeats

RECEIVED DEFECTED SMARTWATCH

Name of Complainant ankit
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

i have order smartwatch Ignite Cube – Kohl Black from crossbeats official site wide order no. 117700 dated 18.04.2023 and i have received that order but watch is defected and display not working. so kindly exchange or return my order and refund the amount. Thanks RECEIVED DEFECTED SMARTWATCH was last modified: May 4th, 2023 by […]

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I’ve sent my CB Vibe for a replacement cause it was not working at all. It’s been a month and yet they’ve not responded to any of my mails or claims. They simply ignore all the mails I send. I’ve also paid the return shipment amount and yet they don’t care.

Name of Complainant Akilan C
Date of ComplaintApril 22, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

On march 2023, I sent my CB Vibe for a replacement and they accepted it. They initially asked for 7 to 10 days time for them to look at the issue. And it’s been more than a month and they’ve not responded properly even once for any of mails. Most of the times they don’t […]

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Haven’t received my prepaid order

Name of Complainant Praksha verma
Date of ComplaintFebruary 8, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered crossbeats neobuds earplugs from the online store. It has been a whole month and yet I haven’t received my product or any notification regarding the same. My order was prepaid. I have wrote so many mails to the customer care and more so. But I couldn’t find any find. I don’t know what […]

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Haven’t received my order, it’s been more than a month

Name of Complainant Praksha verma
Date of ComplaintFebruary 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered crossbeats neobuds earplugs from the online store. It has been a whole month and yet I haven’t received my product or any notification regarding the same. My order was prepaid. I have wrote so many mails to the customer care and more so. But I couldn’t find any find. I don’t know what […]

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My crossbeats earbuds is not working properly it is in warranty period but companies is not responding

Name of Complainant Avinash Mandal
Date of ComplaintJanuary 16, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My crossbeats earbuds is not working properly it is in warranty period but companies is not responding I have mail them 5 to 6 time I have whatsapp them 6 to8 time I have called time more than 30 time I have visited nearest service center but they are telling to contact service support. My […]

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crossbeats infinity smart watch fraud

Name of Complainant Vinay Kumar G N
Date of ComplaintJanuary 11, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

DearSir, I am writing to raise a complaint about an orbit infinite smartwatch I purchased from crossbeats website 22 may 2022. The model number is orbit infinity. Unfortunately, the watch has stopped working and I haven’t been able to use it since. I brought this to your attention several times and I did not receive […]

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Regarding Refund from crossbeat

Name of Complainant Himanshu Shakya
Date of ComplaintDecember 11, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I booked a smart watch from cross beats website on 18th Nov blue colour by mistake i called customer care after 1 minute i ordered he said we have not authorise to cancel the order please refused the delivery and we will refund your amount now i refused the order on 19th Nov and now […]

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Crossbeat has no integrity or value to their claim

Name of Complainant Arun
Date of ComplaintNovember 24, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

want to complain against this fraud so called Made in India company Crossbeat, They definately look to be a brand and class when you have been searching for a smart watch and they just popup showing off being so best they are with three product, how ever once i bought this then . I have […]

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I have returned the product

Name of Complainant Yash Dharmesh Modi
Date of ComplaintNovember 21, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have not taken the product delivery. I have returned the product on 28 October. I had asked to courier company they told me product has been reached to warehouse on crossbeats I have returned the product was last modified: November 21st, 2022 by Consumer Court

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My crossbeats smart watch is not working and they still damaged at their service center and not claiming the warranty.

Name of Complainant Umesh Kuchanur
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My crossbeats smart watch is not working and they still damaged at their service center and not claiming the warranty. I sent second time to the service center. Just after one day of the repair. At first times service they said no damage was there and upgrade of the firmware solved the issue. After getting […]

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