Crompton

Unresolved Complaint About Defective Crompton Geyser – Service Request 2411188540/01

Posted on by Consumer Court
Name of Complainant Kavita Negi
Date of ComplaintDecember 10, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased Crompton Geyser (15 Litre) approximately 1.5 years ago. Unfortunately, the geyser’s water tank started leaking, and I raised a complaint in November. A service engineer visited and confirmed that the water tank is covered under warranty and assured me that it would be exchanged. However, it has been over 45 days, and I […]

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My Toaster not replaced after 3 months continuous esclations on my complaint

Posted on by Consumer Court
Name of Complainant Ankit Vishnoi
Date of ComplaintApril 25, 2024
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Toaster knob they have taken and directed to replace with new within a week but after 3 months it’s never replaced. Area Manager / area service Man is not picking phone Kanpur Serv Manager – Aman phone 6386517815 Kanpur Service Man – Brijendra Gupta phone – 8799068776 My Toaster not replaced after 3 months continuous […]

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Crompton out of warranty geyser asking to pay damage done by Crompton engineer

Posted on by Consumer Court
Name of Complainant Devbrat Singh
Date of ComplaintMarch 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Crompton amica geyser that’s out of warranty. Called Authorised service center for repair they quoted charges for service cost and faulty part cost and that’s acceptable. Now they half opened the product and telling me while opening the heating element if that gets broken customer have to pay for it. Why i should […]

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About product in warranty but no one solving the issue

Posted on by Consumer Court
Name of Complainant Saikumar
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hello. This is Saikumar I have buyed 2 Crompton remote fans cost around 7,000each. Last year so the product is in warranty and the fan was not working. When Iam calling them they are informing me that they will issue the problem. But without my permission they are cancelling my request in online. About product […]

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About water cooler

Posted on by Consumer Court
Name of Complainant Anil Gujar
Date of ComplaintJune 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased water cooler of Crompton but it had some issues so I complained. There experts came and changed the motor of the cooler and took away the motor that came with cooler. Now the performance of the cooler is the worst. It’s fan is now slow because of changing of the motor and […]

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Repair at charge during warranty

Posted on by Consumer Court
Name of Complainant Gaurav Singh
Date of ComplaintJanuary 14, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased Crompton instacozy room heater having three rods on 2nd January 2023. One of those rod is not working right now. When i complaint about it. Customer service centre charged for rods as ther say Rods are not covered in warranty while there is no written statement as like this in warranty term […]

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No service at all

Posted on by Consumer Court
Name of Complainant Madhura Mhaske
Date of ComplaintNovember 19, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have bought product in April I.e. 2 fans of Crompton but no one came to install since then. I have requested to Crompton at least 15 times but no one received the call. They sent me a phone number of a service center but the person from center not receiving call. No service at […]

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One Missing Fan in my Order for 2 Crompton Fans

Posted on by Consumer Court
Name of Complainant Sayanti Sengupta
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

We ordered 2 Crompton Super Briz Deco 1200 mm (48 inch) High Speed Decorative Ceiling Fan (Silver White) on 4 December 2021 (Order# 406-3355549-0704324). But received only 1 fan and now it shows both items delivered on the app. Please help us either get a refund or get the second fan. One Missing Fan in […]

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