Repair at charge during warranty

Name of Complainant Gaurav Singh
Date of ComplaintJanuary 14, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav Singh:

I have purchased Crompton instacozy room heater having three rods on 2nd January 2023. One of those rod is not working right now. When i complaint about it. Customer service centre charged for rods as ther say Rods are not covered in warranty while there is no written statement as like this in warranty term and condition.

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