Croma

Croma — Gift Voucher Amount debited but Order not Processed

Posted on by Consumer Court
Name of Complainant Naveen
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi Sir, I purchased a gift voucher from Croma using Amazon on September 9th 2022 and when I tried to use it the amount got debited and the Order was placed. However the Order is not processed and the amount is also not refunded. Kindly help me solve this issue. I raised a complaint with […]

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delayed delivery

Posted on by Consumer Court
Name of Complainant antony
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i have booked a power bank from croma at tata neu on 9 th august and the estimated delivery date was bby 10 th then it changed to 13 th again to 16 still i havent got it i have complained lot of times and from their no proper response delayed delivery was last modified: […]

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Apple AirPods Empty Box Received

Posted on by Consumer Court
Name of Complainant Sarvesh Apte
Date of ComplaintJuly 20, 2022
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered Apple AirPods 3 from Croma website on 16th July, 2022. Order ID: 300029772558. I received the item on 19th July, 2022 but the box was not sealed and the product is not available. I had paid a total of rs. 15900 for this product. The condition of the box suggests that it […]

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Croma showroom

Posted on by Consumer Court
Name of Complainant Asfak patel
Date of ComplaintJuly 6, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Croma showroom are bad behaviour and Rudely behaviour. Manager ask to me ‘ yaha pe kharidi karne aane ka nahi apko ‘ I purchase croma t.v. t.v is not working. Complaint to show room is not solve my issue. And manager speak to Rudely words. And fight me. Croma showroom was last modified: July 6th, […]

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Complains agains croma company for demand refund of defective product received

Posted on by Consumer Court
Name of Complainant Shashi kumar
Date of ComplaintJune 27, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Bought laptop from croma store karol bagh delhi 110086 dell inspiron i5 11th generation 16gb ram of approx 80000 rupees on 19th june sunday has heating issues slow charging issue in laptop visited store 2 times already but still refund not initiated to me i want full refund now give full refund fast Complains agains […]

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Refund related

Posted on by Consumer Court
Name of Complainant Retul moliya
Date of ComplaintMay 13, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I bought croma washing machine and that is defective i call for service but it’s not done so compny call for refund and return pick up on 12 april and picked up on 13 april they evry time i call says to wait and no give me money now they says we done neft but […]

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Purchased Nokia 5.4 , but not delivered

Posted on by Consumer Court
Name of Complainant Pratima
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have purchased nokia 5.4 online in croma website and since it’s croma ,i trusted highly and paid complete amount of Rs13000 on 27th March 2022. As promised the product was supposed to deliver on 28th March 2022. The status changed to out of delivery since 29th March 2022 but the product was not delivered […]

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new washing machine return

Posted on by Consumer Court
Name of Complainant Bharati Hingu
Date of ComplaintMarch 31, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

mane croma mei se new washing machine liya hai 11990rs ka vo bilkul achha nai hai or barabar nai hai muje vo retun karna ha 15/3/22 ko liya tha or 19/3/22 se mai har roj complent karti hu new washing machine return was last modified: March 31st, 2022 by Consumer Court

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Did not receive cashback from Croma, Juhu Mumbai

Posted on by Consumer Court
Name of Complainant Priyami Dutta
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I purchased a laptop- dell Vostro 3401 from Croma Juhu Mumbai on 06.11.2020 using my HDFC debit card. I was told I would receive cashback within 90 days directly on my HDFC account. However till date, no cashback received, Also there is no response from Customer care service of Croma.It is apalling that so called […]

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Money deducted from account but transaction not completed

Posted on by Consumer Court
Name of Complainant Hardeep Singh Luthra
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

  Order: Two packs of Bosch dishwasher detergent. Cost : Rs.800 Message from Bank: “Transaction for INR?@800.0 to IBIBO WEB PVT LTD has been completed successfully with reference id 515512315.” However, transaction was not completed and Croma has denied having received this payment. Please look into the matter. Money deducted from account but transaction not […]

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