Club Factory

NON delivery of item from club factory

Name of Complainant GURVINDER SINGH SOODAN
Date of ComplaintApril 24, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir,                My order no SO100987571 dated 9th apr of club factory amounts Rs 1960/- is showing delivered whereas I haven’t received the item. Tracking Id of the item is 2440847587325. Upon enquiring in delhi very chennai courier service they confirmed it was mistakenly delivered to some unknown person by their delivery boy.  I was waiting for my courier for two weeks anxiously as it was supposed to gift that item to someone on very special occasion.  I may feel embarrassed in front of my special one. It’s giving me lot of mental harassment. I request you to do the needful. Thanks NON delivery of item from club factory was last modified: April 24th, 2019 by Consumer Court

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Non delivery of dress

Name of Complainant Pratibha Sharma
Date of ComplaintApril 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a dress from club factory.It was about to be delivered on 22/4/2019.I have not received any package till today but they updated it as “delivered” on 7.29 pm.When i asked them they even showed me a fake receipt with fake signature not at all mine.M very angry at all this my money has […]

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I refunded a earphone on club factory and I didn’t got the amount for refunded product

Name of Complainant dhinakaran.SK
Date of ComplaintApril 22, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I’ve ordered for a earphone green colour and I waited for some days and I got that in purple colour it’s not the 1 I’ve ordered so I refunded and then I did not get my refunded money I refunded a earphone on club factory and I didn’t got the amount for refunded product was […]

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Incomplete order received and no help from customer service Club Factory

Name of Complainant Mary Tadke
Date of ComplaintApril 17, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected Team, This is to inform you that i  had ordered bulk sarees from club factory in the month of March. Product description included sarees with blouse, however i received it without blouse pieces. I have raised the compliant with club factory grievance team and received reference code of complain number 145158 however there seems […]

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I have’nt received my refund amount of Rs. 948 from “club factory” online store. Order Number: SO98024105

Name of Complainant Priyanka
Date of ComplaintApril 17, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Since the product was not upto the the mark, that is, its quality was too low. I made a return request to the store, they collected the item but did’nt proceed for any refund. Also there is no updates on the retuen request on the site. But i have received a message telling the items […]

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Failed to deliver

Name of Complainant
Date of ComplaintApril 13, 2019
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I ordered a choker set from your app but i still havent received it. Everyday i received a message saying it will be delivered today but no one came. I called the no. Given for tracking the order and they said the delivery man is on holiday. Will i ever get my order or should […]

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I cancelled my order. And the pre-paid money that I expect to refund was not debited in my account

Name of Complainant Lalmuanzuali
Date of ComplaintMarch 28, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The money refunded was not debited in my account I cancelled my order. And the pre-paid money that I expect to refund was not debited in my account was last modified: March 28th, 2019 by Consumer Court

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Non refund of amount from CLUB Factory

Name of Complainant RS Rathore
Date of ComplaintMarch 23, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Dear Sir I RS Rathore purchased online one set of shoe from Club factory vide order number SO91272685 delivered on 21 Feb 2019. Product was in damaged condition and was applied for return and refund. But club factory denied to return amount stating that product is used. This is very disheartening and sad.  As a […]

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Refund amount not yet received

Name of Complainant Mohammed Sufiyan Sultan
Date of ComplaintFebruary 26, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi Its been more than a month but still i haven’t received my refund amount As they have told me that the amount will be transferred in 2 to 3 days but still no positive response.   i would request you to kindly help me out to get my refund amount at the earliest. Refund […]

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