Club Factory

Online shopping

Posted on by Consumer Court
Name of Complainant Showket Ahmad Lone
Date of ComplaintJuly 26, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have done online shopping on Club Factory on 18th of june having order  number SO112293659 and the estimated delivery date for the same was 5th July. But it is not being delivered, the reason they provide me is that the order is lying at customs. I requested them  on 21st  July 2019  to please […]

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Some one use My App and Transferred My amount in their account. Completely a Cyber Crime

Posted on by Consumer Court
Name of Complainant Neha
Date of ComplaintJuly 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have returned one item whose money is refunded on 9th July 2019 but that refunded amount is not displaying in my club Factory wallet. When I talked to club factory customer care, They said that your amount is transferred to the Paytm Wallet on mobile number 8359976380. My Concern is this ,I don’t know […]

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Return canceled by company (Club Factory)

Posted on by Consumer Court
Name of Complainant Apoorva Gupta
Date of ComplaintJuly 24, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received order on 8th july and made return request on 11 july. I received a return Id. after regular follow-ups club factory is not showing any update on return item. then one day i opened app to see my return request and my return request was canceled by club factory without any prior information, […]

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product not delivered after month and nofund

Posted on by Consumer Court
Name of Complainant Jothy
Date of ComplaintJuly 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

order no – SO114036971 from club factory on paid …i ordered this on june 26…after 2,3 days it went to customs clearance and it continued till this moment…i already contacted several time to do something…They didnt even take my calls…i think i lost my 2k rs…i want to cancel that order and need my money […]

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Club factory cheating

Posted on by Consumer Court
Name of Complainant Mahesh
Date of ComplaintJuly 15, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order # SO111972953, i have ordered ~5800 worth product on June 17th 2019. Expected delivery date was July 7th 2019… But it was showing the status as “@ CUSTOMS CLEARANCE” since 3/4 weeks…i have contacted customer support live chat/CALL…NO USE.,…ITS IS A BIG FAKE COMPANY….I NEED MY MONEY BACK…..OR THE PRODUCTS……PLS HELP ME ON THIS…… […]

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NOT REFUND

Posted on by Consumer Court
Name of Complainant sekhar kar
Date of ComplaintJuly 14, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Advised to return the defective goods with my won courier cost. Before delivery I can cancell the product (Order No. SO116374387 & SO116375786) but denied to cancell the order. NOT REFUND was last modified: July 14th, 2019 by Consumer Court

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Incomplete product received

Posted on by Consumer Court
Name of Complainant Shabnam Ara
Date of ComplaintJuly 10, 2019
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I have received incomplete order for the product BNA002866321N. It should be 6pc set but i received only 1 piece. The customer service is pathetic and no intention to help. Order no- SO113857356 Incomplete product received was last modified: July 10th, 2019 by Consumer Court

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Club Factory Order not delivered

Posted on by Consumer Court
Name of Complainant Kamaljeet kaur
Date of ComplaintJuly 10, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have ordered from club factory on 20 june 2019. Tracking no is 2440879341156. But still order not delivered. They showed client not picked the parcel. But no one called. Fake. Club Factory Order not delivered was last modified: July 10th, 2019 by Consumer Court

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Receiving wrong item

Posted on by Consumer Court
Name of Complainant Prabina moirangthem
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had received a wrong item. Order id: SO110793624 I have order for “Eyebro tool thrush aids to repair eyebrows” but what i have recieve is “mobile phone cover” on 22 june 2019. I have done a complaint on 22nd june 2019. Which i got a complaint id #202784 and #205235. The clubfactory representive told […]

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received wrong color as shown in portal

Posted on by Consumer Court
Name of Complainant Pankaj bhansali
Date of ComplaintJune 4, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I ordered a product from club factory and they delivered me a wrong color of the product displayed and now they are forcing me that they have sent the right color and they do not send what is shown as the images are only for reference.. where they have no such details in their […]

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