Case Laws Articles File Complaint HK ONEWAY INFORMATION TECHNOLOGY CO. LIMITED

Incorrect order/clothing size/no refund

Name of Complainant Stoyanova
Date of ComplaintMay 30, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I received a completely different product than what I ordered. They sent me the wrong piece of clothing, and the size was incorrect. Despite their 14-day return policy, they failed to deliver the wrong item within the time frame suggested on their website. Additionally, when I reached out to complain, I received no response. Naturally, […]

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