Brand factory online

Trying to place return request for more than 1.5 month. They are just delaying and not accepting the request.

Posted on by Consumer Court
Name of Complainant Reema Aswani
Date of ComplaintJuly 2, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

First they disabled the Returns & Exchange option on their app and website immediately when the nationwide lockdown was imposed. After a long struggle, When I contacted the customer care team, the response was, “Be assured mam. Once the lockdown is lifted we will certainly help you with this. Call us to place a return […]

Read More...

Undelivery of Order

Posted on by Consumer Court
Name of Complainant Naveen Kumar basala
Date of ComplaintSeptember 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

  Dear Sir / Madam, I ordered 2 T-shirts in Brand factory online on 16-06-2019. My order Id is  93286. I ordered on 16th of July. Tillnow i didn’t receive the product. Please do the needful. — Thanks and Regards, B.Naveen kumar, Ph:9014935693. Undelivery of Order was last modified: September 23rd, 2019 by Consumer Court

Read More...