Bigbasket

Adulterant product supplied by Bigbasket ecommerce company- lead to hospitalization

Posted on by Consumer Court
Name of Complainant vidya
Date of ComplaintMarch 21, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Purchased Organic kodo millet flour on Feb 24. Consumed on March 14. All four members of family fell sick. Me and my husband got admitted in hospital for treatment (have attached hospital copy). Bigbasket took the remaining powder claiming they would check what went wrong. till date no response from them, saying they are testing. […]

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Paytm postpaid fraud

Posted on by Consumer Court
Name of Complainant vinay
Date of ComplaintSeptember 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received a call from +918452825333 it was a computerized call it asked to press 1 if u don’t want to update phone no. To paytm then asked for otp to press then I pressed otp and after sometime 14800 deducted from my paytm postpaid. Paytm postpaid fraud was last modified: September 20th, 2023 by […]

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Malpractice

Posted on by Consumer Court
Name of Complainant N Ravichandran
Date of ComplaintAugust 31, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

4th consecutive time bbnow has charged for 1.20 units ie ₹.90.60 for 600 grams of bananas as against original bill for 1 unit ₹.75.50. Getting suspicious why the variable factor constant on all 4 times got it weighed in nearby supermarket on Electronic weighing scale and found it to be 585 grams ie 1.17 units. […]

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Being asked to pay for transaction I never made

Posted on by Consumer Court
Name of Complainant Mangesh
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have received multiple messages and emails from simpl to pay amount for the transaction I never made. I thoroughly checked this and found out that the transaction was made on bigbasket site. Someone registered my mobile number there but I never received any OTP to login. Further, the address where the goods were delivered […]

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Insected food (black chana) by bigbasket

Posted on by Consumer Court
Name of Complainant Akhilesh
Date of ComplaintJuly 17, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Item – BB Royal Organic – Brown Channa 1 kg – 09096230 the product delivered on 26th,June I was able to use it after some days, initially thought some were not just soaking-had awkard taste , but after 2-3 days I found they have holes, some insected. Even packed date is end of May2023 This […]

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Kucoin Profit system ( Big basket group telegram)

Posted on by Consumer Court
Name of Complainant Rajesh patil
Date of ComplaintJune 30, 2023
Name(s) of companies complained against , ,
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

A person Contacted me on whatsapp first giving simple tasks and then added me to a telegram group and Introduced me to this System They projected orders and Even i Completed them They projected a Order with higher amount that i will unable to complete of 65000. As a student the Amount is much higher […]

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Refund related issues

Posted on by Consumer Court
Name of Complainant Pavan Kumar
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have ordered grocery from bigbasket daily and cancelled the order and they initiated refund but it haven’t reflected in my account till yet if I call them they are saying that it will take 48hrs and it’s already been one week Refund related issues was last modified: June 29th, 2023 by Consumer Court

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fraud delivery

Posted on by Consumer Court
Name of Complainant kassim dio
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I ordered Vanilla Protein Powder and I received atta with insect. I returned it and Big Basket is accusing me of changing the product to atta. they did not investigate the delivery guy or the management where the product is kept, they just assume I changed the product. I feel defeated because no one was […]

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Cheating the buyers

Posted on by Consumer Court
Name of Complainant Viswesh
Date of ComplaintApril 5, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered some home essentials in big basket but it hasn’t been delivered by the delivery partner. My amount has been dedecuted worth of Rs.605. For so many times I contacted the customer support executive on big basket but there is no response from them Cheating the buyers was last modified: April 5th, 2023 […]

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Wallet amount got debited from bigbasket then they deactivated my account

Posted on by Consumer Court
Name of Complainant Kittu kumar
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered at 7/3/23 & 10/3/23 in these two orderes i receives rotten tomatoes & cake & 3biscuits packs broken neem stems are sticks plain bhey debited all my wallet amount & says its out of their policy, i want a honest action yes my account & email id i changed is merged to another […]

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