Big Basket

Egg tray with maggots from Big basket

Posted on by Consumer Court
Name of Complainant Tanooz N Sharma
Date of ComplaintApril 29, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I am filing a complaint against BigBasket for delivering a hazardous food item and failing to provide proper support. Today morning, 29th April 2025, I received a tray of eggs from BigBasket that had live maggots crawling on them. I recorded a video and contacted their support team immediately. Despite providing clear evidence, they refused […]

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B Natural Juice seal broken

Posted on by Consumer Court
Name of Complainant Anu
Date of ComplaintMarch 28, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

The B Natural Juice silver seal is broken inside after opening it. This has been happening consistently these days. B Natural Juice seal broken was last modified: March 28th, 2025 by Consumer Court

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Directly account deactivated no money refunded

Posted on by Consumer Court
Name of Complainant Tarun Sai boyapati
Date of ComplaintOctober 8, 2024
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Hi sir my name is Tarun Sai boyapati sir I ordered some items in big basket sir but I got damaged items sir so I will return it sir big basket is deactivated and my money not refunded sir please help me sir I need my money back I am very poor sir Directly account […]

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Money scam

Posted on by Consumer Court
Name of Complainant Kanagaraj
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

received a call from ‪+91 9976549215‬ it was a computerized call it asked to press 1 if u don’t want loan amount of 20000 no. To paytm then asked for otp to press then I pressed otp and after sometime 3349 rupee deducted from my paytm postpaid and amount was paid to Big Basket which […]

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Misappropriation of wallet amount blocking of account by Big Basket

Posted on by Consumer Court
Name of Complainant F R Daruwala
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have been a Big Basket customer for 4 years ordering every week On Sep 3rd ( Sunday) at 5.45 pm I got a series if emails that my open orders were cancelled and I discovered I was logged out On trying to log in it showed account inactive with my wallet valance if Rs […]

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Big Basket suddenly making account inactive and misappropriating wallet balance of Rs 535 on 3 Sep evening

Posted on by Consumer Court
Name of Complainant F R Daruwala
Date of ComplaintSeptember 5, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have been a BB customer for last 4 years ordering approximately once a week I was shocked to receive a series of emails on Sunday 3rd Sept evening at about 5:45 pm stating that my open orders were summarily cancelled due to “unusual conflict ” my wallet balance of Rs 535 debited and I […]

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Big basket sending underweighted products and cheating

Posted on by Consumer Court
Name of Complainant Mona
Date of ComplaintJuly 10, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

We have just received the order. 896 GMs instead of one kg which is charged. In the Same bill, u have charged me 7 rupees for 20 GMs of additional weight change of cucumber!! But it’s ok to send 114 GMs less of the most expensive avocado! When I raised the issue with their Customer […]

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After canceling order, after 3 weeks and many calls, not refunded

Posted on by Consumer Court
Name of Complainant Chinmoy Mallick
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was told many times for 3 weeks to refund my cancelation order money. Still not refunded After canceling order, after 3 weeks and many calls, not refunded was last modified: April 29th, 2023 by Consumer Court

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Big Basket Refusing Refund as Well as Sharing Private Details with Delivery Executives Who Harass Customers From Personal Phone Numbers

Posted on by Consumer Court
Name of Complainant Sarah
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On March 6, 2023, I was supposed to get a delivery from Big Basket in the 6-8 pm slot. After waiting till 10 pm, I placed a call to Big Basket and asked them to reschedule it for March 7. They said that they would cancel the order and place a fresh order for March […]

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