| Name of Complainant | Tarun Sai boyapati |
| Date of Complaint | October 8, 2024 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
Hi sir my name is Tarun Sai boyapati sir I ordered some items in big basket sir but I got damaged items sir so I will return it sir big basket is deactivated and my money not refunded sir please help me sir I need my money back I am very poor sir Directly account […]
Read More...| Name of Complainant | Kanagaraj |
| Date of Complaint | September 27, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
received a call from +91 9976549215 it was a computerized call it asked to press 1 if u don’t want loan amount of 20000 no. To paytm then asked for otp to press then I pressed otp and after sometime 3349 rupee deducted from my paytm postpaid and amount was paid to Big Basket which […]
Read More...| Name of Complainant | F R Daruwala |
| Date of Complaint | September 16, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I have been a Big Basket customer for 4 years ordering every week On Sep 3rd ( Sunday) at 5.45 pm I got a series if emails that my open orders were cancelled and I discovered I was logged out On trying to log in it showed account inactive with my wallet valance if Rs […]
Read More...| Name of Complainant | F R Daruwala |
| Date of Complaint | September 5, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
I have been a BB customer for last 4 years ordering approximately once a week I was shocked to receive a series of emails on Sunday 3rd Sept evening at about 5:45 pm stating that my open orders were summarily cancelled due to “unusual conflict ” my wallet balance of Rs 535 debited and I […]
Read More...| Name of Complainant | Mona |
| Date of Complaint | July 10, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
We have just received the order. 896 GMs instead of one kg which is charged. In the Same bill, u have charged me 7 rupees for 20 GMs of additional weight change of cucumber!! But it’s ok to send 114 GMs less of the most expensive avocado! When I raised the issue with their Customer […]
Read More...| Name of Complainant | Dr Mayuresh G Lohar |
| Date of Complaint | July 3, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
i purchased fresho sweet corn corn for for 55 rupees but its MRP is 38… big basket charged product than its MRP was last modified: July 3rd, 2023 by Consumer Court
Read More...| Name of Complainant | Chinmoy Mallick |
| Date of Complaint | April 29, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I was told many times for 3 weeks to refund my cancelation order money. Still not refunded After canceling order, after 3 weeks and many calls, not refunded was last modified: April 29th, 2023 by Consumer Court
Read More...| Name of Complainant | Sarah |
| Date of Complaint | March 10, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
On March 6, 2023, I was supposed to get a delivery from Big Basket in the 6-8 pm slot. After waiting till 10 pm, I placed a call to Big Basket and asked them to reschedule it for March 7. They said that they would cancel the order and place a fresh order for March […]
Read More...| Name of Complainant | Shrinivas |
| Date of Complaint | March 10, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
Order placed in morning and because of operational fault I haven’t received the order plus no refund. Audacity of the operational and customer service agent asking me to cancel order and replace it. Very disappointed with the service….. Order BNN-1167964191-20230310 Bad customer service was last modified: March 10th, 2023 by Consumer Court
Read More...| Name of Complainant | Roshini |
| Date of Complaint | February 1, 2023 |
| Name(s) of companies complained against | Big Basket |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
I ordered a Himalaya Baby shampoo from big basket. The date and price and such details were erased. Product expiry date erased and delivered by big basket was last modified: February 1st, 2023 by Consumer Court
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