Amazon

Regarding delivery of items and customer support

Posted on by Consumer Court
Name of Complainant Komal
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have order 4 things from Amazon on 7 of August and expected delivery date was 14 aug . Now today’s 17 of aug daily they have updated status that item is out for delivery and it it not reaching by me..  2nd imp things I was continually calling to customer care executive and different […]

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I order jbl headphone but the headphone is missing from the box

Posted on by Consumer Court
Name of Complainant Rahul Wagaj
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have order jbl headphone from Amazon but when order got it that time item is missing after that amzon saying that from our side nothing can do it this is my Order No: 406-1551262-7838760.   I order jbl headphone but the headphone is missing from the box was last modified: August 17th, 2020 by […]

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Denied to deliver my order

Posted on by Consumer Court
Name of Complainant Ranjit
Date of ComplaintAugust 16, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hello on Aug 5 I order noise smart watch which came in offer for 1700 the actual price is 3000 ..i did the payment through credit card… After waiting for 15days amazon failed to deliver the product and saying that it’s a third party order so the seller is not providing any details regarding the […]

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Not collecting return & no refund

Posted on by Consumer Court
Name of Complainant Sunilkumar
Date of ComplaintAugust 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I bought copper pot from Amazon which was received on 17th July 2020. On arrival after opening the box I found the product is damaged and requested RETURN on 17th July itself. Amazon did not collect the product & NOT made refund even after 29 days. Called several times to customer care to complain but […]

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Damaged item & no refund

Posted on by Consumer Court
Name of Complainant Sunil Kumar
Date of ComplaintAugust 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

brought copper pot from Amazon . Order ID#171-9573537-7364362 which was received in damaged condition and I requested return on the same date 17th July 2020. Amazon Return ID: Dm07rRqtRRMA Amazon did not collect the product back nor they refund my money Rs.2999/= even after 29 days. Called several times ti customer care to address this […]

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Mobile’s touch screen is not working

Posted on by Consumer Court
Name of Complainant Jyotilaxmi.P.Anigol
Date of ComplaintAugust 16, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I had purchased your tiitanwow t54 mobile phone with order number 406-3175029-8826760 from Amazon on Jan 13th 2020. Since May 2020 the mobile’s touch screen is not working. Tried to contact seller through call and email but the seller is not responding to any thing. Mobile is under warranty of 1 year.contacted many times Amazon […]

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ordered bata shoes from Amazon but received ganesh ji’s broken small statue in bata box

Posted on by Consumer Court
Name of Complainant Manish Shankar
Date of ComplaintAugust 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ordered bata shoes on 10th August 2020 order no 405-6335200-4031508 received the package on 15th August. I opened the package inside there was bata box in a very bad condition and there was broken 8-10 inches tall ganesh ji’s statue and amazon sent me the package so amazon should take it back also but they are […]

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Order cancelled without consent and resent to seller

Posted on by Consumer Court
Name of Complainant Sangeeth
Date of ComplaintAugust 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 3 headset from kerala Palarivatom, 682025. All the orders are cancelled without consent and also they have sent it back without even calling me and asking. They are saying address out of delivery area. Is Palarivatom out of city, how did they deliver other product in the same address. Cos it was in […]

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