Amazon

Pakage did not received yet, but showing delivered

Name of Complainant Bharat rawat
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered an mobile on 4 th november order number 171-3907018-3965111 its showing delivered on 8th as per tracking id 248890623026 but the person to whome i gifted that mobile didt get that pakage delivered.       What should i do i have told customer care services thrice they said investigation is going on […]

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Cash back from Amazon

Name of Complainant Shruti Singhal
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a mobile phone from Amazon on 11th Nov which was eligible for cashback of Rs 2000. Because of some reason phone was returned undelivered. I again ordered a new phone on 12th November. Before taking delivery I confirmed from Amazon customer care whether I’m eligible for cashback. Amazon executive confirmed me that I’m […]

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REFUND

Name of Complainant Krishna Singh
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Education
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My self KrishnaSingh, I am a citizen of UttarPradesh. I  ordered a book named as Oswal sample paper for class 10. I pay them 189 rupees including delivery charge by phonepay and i found the same book costs 175 in local market. So i tried to cancel the order. But the option of cancel order […]

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Wrong product delivery two times and wast of time

Name of Complainant Jayshree Dulgach
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 5 combined boots from amazon india online shopping on November 1, 2020. They sent the wrong parcel 10 days later and wasted my time, then I completed the call by calling Amazon Customer Care, and on November 8, 2020 the same Ordered the product and delivered the wrong product again after 8 days […]

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Late deliveries For Prime Members

Name of Complainant PY
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Completely unsatisfied with prime membership.I am frequently facing late deliveries.this happenened twice. For the first time when my delivery was late.i asked them for refund of prime membership but they gave my 1 month extra membership as a compensation. Now again the same issue,i was not delivered with my order even after 5 […]

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Refund of Prime Membership

Name of Complainant PY
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have bought prime membership on jan 2020.I am facing issues with late deliveries.this happened to me twice..for the first time,one of my order is not delivered on time for the first time and after reaching out to customer care they didnt refund me prime membership but they game a compensation of 1 month extra […]

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I paid extra money while paying amazon product rs 5999 instead of I paid 59991.

Name of Complainant Vetri Velan
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

14th Oct ; I was ordered Samsung Core M10 for prize 5999 and cash on delivery mode. While paying via Gpay QR scanning by mistakenly 1 was added in the last so 59991 was depited  from my account.  After paid only I realized did mistake in paying. Contacted Amazon customer care and submitted the proofs […]

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cancelling my replacement for defective product delivery.

Name of Complainant ch.avinash teja
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered an IFB washing machine from amazon but that item was defective and I asked for replacement and a replacement is issued and pickup for my defective product is scheduled on 13-nov-2020, but the pickup wasn’t done due to their issues which i don’t know and then I called amazon customer service about this […]

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Non/Delay Delivery

Name of Complainant Jai Prakash Kumar
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased one product from amazon and as per their update it was supposed to be delivered on Saturday ( 14 Nov) but struggling to get my order yet. Every day they are updating that delivery Attempted ( not able to contact you) without contacting me. I called to customer care multiple times but not […]

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EMPTY PACKAGE Delivered

Name of Complainant Shivani Pandey
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Ordered product from Amazon which was supposed to contain 4 plum skin care products along with a complementary kit but on delivery only the kit was present. Amazon customer care service proved to be of help. After ten days of complaint they responded with no return  or refund or any appreciable respons. EMPTY PACKAGE Delivered […]

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