Amazon

Return policy

Posted on by Consumer Court
Name of Complainant Shree ranjan
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased a mobile phone m31s worth rs 18499 ,on arrival i found it defective i complained the same to the customer service they asked me for 10 day time for the replacement but the delivery executive refused to pick the item again after 15-20 calls with customer service they tried to pickup the […]

Read More...

Fraud by Amazon India on order no. 171-2876549-7671536

Posted on by Consumer Court
Name of Complainant Nishad Banth
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

my product which was defective and returned on 20th April 2021 from my doorsteps but till date the product as per Amazon didn’t reach to them and my money is stuck with them from last 20 days. Order no. 171-2876549-7671536  I have cctv footage and pin no of that person who picked the same product. […]

Read More...

Mobile phone not delivered

Posted on by Consumer Court
Name of Complainant Ashwini
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I placed an order for a mobile oneplus 9R with exchange of my old phone. The delivery agent at the time of delivery could not verify the with the OTP. He mentioned that we rejected during delivery and took back the phone. Upon several calls to Amazon, were I was promised a delivery the next […]

Read More...

Money refund of my returned product

Posted on by Consumer Court
Name of Complainant Rahul Sharma
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear All I have returned Bose SoundSport Free, original item on 07 May 2021 at around 11:30 AM in very good condition without any defect but now when i called amazon customer service to know the status of my refund they are saying that i have returned wrong product. 1. Pickup person have checked everything […]

Read More...

Money refund of my returned product

Posted on by Consumer Court
Name of Complainant Rahul Sharma
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear All, I have returned  Bose SoundSport Free, original item on 07 May 2021 at around 11:30 AM in very good condition without any defect but now when i called amazon customer service to know the status of my refund they are saying that i have returned wrong product. 1. Pickup person have checked everything […]

Read More...

fraud by AMAZON

Posted on by Consumer Court
Name of Complainant PRABIR KUMAR
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i have purchased two item from Amazon  order 1 id 406-1079082-3774708 pulse oximeter on 2 may 2021order no 2 id No 406-0339943-9639547, steamer vaporizer on 27 apr 2021, In both the orders I have been cheated by the seller. I have received washing powder in place of Steamer and mask in place of Oxymeter. while talking to customer care they […]

Read More...

Refund pending since 3 months

Posted on by Consumer Court
Name of Complainant Rakesh (Rudra)
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered a product from Amazon, it was defective, I returned it and asked for refund in my bank account, despite they send a cheque on a non account name, after several follow up they updated my bank details and assured I will get the refund but despite of rigorous follow-ups, it’s been 3 months […]

Read More...

Broken glass jar

Posted on by Consumer Court
Name of Complainant Archana Anand
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

order number 402-7858656-3718746 Broken glass of coffee , not insulated properly ,injured my hand . Glass pieces inside the coffee(whipped) ,potentially life threatening if I had drunk it Broken glass jar was last modified: May 13th, 2021 by Consumer Court

Read More...

Order not delivered

Posted on by Consumer Court
Name of Complainant Kiran
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered basino wash basin in Amazon, I supposed to get order on 8th May but i got message on 6th May stating that item is delivered and security received the same but me or my security guard didn’t receive it , I raised the complaint on same day but they didn’t take action […]

Read More...