Amazon

Refund issue

Posted on by Consumer Court
Name of Complainant Ajith
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered two books worth of 300rs in Amazon by debit card payment then next day I cancelled that order while product in traveling,I didn’t received that product,then they said my amount will be refund in June 26,but I didn’t received my refund amount today July 10, while I consulting with Amazon customer care service […]

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missing watch

Posted on by Consumer Court
Name of Complainant SHAURYA MITTAL
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

This is to say that i have order a watch with order number – 407-8800963-6276342 in which the product was missing and i have raised a complaint regarding the same but none action were taken, i have also talked to the delivery agents and they said that they cant do anything because their entire staff […]

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Wrong item was received instead of smartwatch.

Posted on by Consumer Court
Name of Complainant Baneeta Bansal
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordred Firebolt smartwatch on 30.06.2021 made online payment of rs. 3999/- for this order. But next day i.e 01-07-2021 , i received Boats wireless bluetooth rockerz 255 instead of Firebolt smartwatch. The same day i have complained to customer care service which gave assurance to sort it out this matter. The delivery boy […]

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AMAZON MISGUIDED TO TAKE WRONG ITEMS order no. 406-0108503-0259559

Posted on by Consumer Court
Name of Complainant SANGEETH KUMAR
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

on 23 June 2021, I ordered three items in amazon (a) Lenovo Tab (B) temper glass Screen Protector for lenovo tab (c) Trifold cover for the lenovo tab   item (b) and (c) was suggesyed by the amzon site as this item is usually brought along with the tab, How ever these items are not […]

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Issue with Refund and its policy.

Posted on by Consumer Court
Name of Complainant Sourav Dey
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Respected Sir/Madam, here I am writing to bring to your attention that I have to face a problem due to a refund issue.  At first, when I have contacted Amazon they told me that my refund was being initiated and that supposed to reflect within 7 to 10 working days. But, yesterday was the date […]

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I can’t get my refund money even after 7 months of returning the order

Posted on by Consumer Court
Name of Complainant Paras Kumar Sharma
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am ordered 2 American tourister backpack 22 liters from amazon on 11/12/2020 by pay on delivery. 15/12/2020 it’s delivered and i am was requested to return and it’s successfully done by Amazon but the amount of the product 798/- rs were not returned till date. I am trying to contact coustomer support and everytime […]

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Received a wrong used item, and return not happening

Posted on by Consumer Court
Name of Complainant Chinmoy Mitra
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing to inform you that, i have received a wrong used wire headphone instead of boat wireless headphone. Same aslo informed to customer care and they are schedule for return the item. On the particular date the delivery boy refuse to receive the return and cancel the pickup.After that I called to customer […]

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Refund held back

Posted on by Consumer Court
Name of Complainant Najeeb
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir, Order number – 408-7339466-9000369 Kindly note that the item was picked up on 24th April and I received notification stating refund has been initiated on 11 th April , yet I haven’t received the refund so far. Recently I have received 2 contradictory mails from noreply@amazon.in. While one states my refund will refunded in […]

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Amazon Refund not credited

Posted on by Consumer Court
Name of Complainant Alok kumar
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered a product on 23 jun 2021 from amazon. It was cancelled on 26 th jun 2021 and I had received a confirmation mail from them regarding refund amount. But after calling to customer care of Amazon they saying me only to wait 3-5 working days. Today 9 July 2021 I called again […]

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