Amazon

Received a letter from a fraud company

Name of Complainant Divyata Charan
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Received a fraud letter stating that I won rs 1 Lakh in Amazon lucky draw. It asked to submit some amount of money beforehand to get hold of the 1 Lakh rupee amount. Received a letter from a fraud company was last modified: October 31st, 2021 by Consumer Court

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Mobile missing from intact box

Name of Complainant Atul Gupta
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I had ordered VIVO Y33S from Amazon app on 7th Oct and received packet on 10th Oct. When I opened the box then found mobile missing from it and all accessories available. Immediately I raised complaint to customer care and social media team of Amazon . Now they are denying to refund and replacment. Saying […]

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Mobile missing from intact box

Name of Complainant Atul Gupta
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered VIVO Y33S on 7th Oct from Amazon App and got intact box in 10th Oct. When I opened the box and found mobile missing from it except all accessories. Immediately I raised complaint thru customer care and social media team and now they are denying to refund and replacment after saying that […]

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Refund getting delayed since one month

Name of Complainant Yash Agarwal
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered 2 wipro smart plug from amazon (ORDER # 403-1991997-9626759) and it never got delivered and after complaining several times i got refund for 1 item only and another one is getting delayed since one month and i tried talking with customer service for atleast 8 times in every 4 days which they […]

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Return and replacement of product

Name of Complainant Shreyashree
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered Titan traq watch of Rs.7999/- from Amazon which was delivered to me on 22nd October, 2021. Since, I did not like the product i asked for replacement of that watch with Titan Regalia watch of Rs.7495/-. But Amazon says that this replacement cannot be done and I am being forced to use […]

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Wrong Package Sent – Return Pick updated incorrectly as canceled and original package still not received

Name of Complainant Narasimha Murthy C
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Order # 405-9465938-1804345 – 4th Oct – placed for Bajaj Euro fans – but received Sandwich Maker where the box had my details but inside bill was for some Ruchi sx@ana – i called and returned was scheduled on 13th – Agent ph: 9108883007 who took the sandwich maker but updated returned status as canceled […]

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Brought a camera but nothing was received in the package

Name of Complainant ajay negi
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a camera eagle i9 from Amazon on 16 October 2021, the package was on time and I received the package on 18th October 2021, when I unbox the content of box I found that there was nothing in the box, so i reached to Amazon customer support, they provide me assurance that they […]

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Non delivery of product

Name of Complainant Gursharan Singh
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We had placed an order with Amazon on 10sep2021 but till date we have not received the delivery of order We want the item and not the refund Non delivery of product was last modified: October 31st, 2021 by Consumer Court

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Transaction failed, but amount debited

Name of Complainant Mridul Bora
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I have made a transaction person to person through Amazon app on 6th oct’21. Transaction was failed but amount had been debited from my account. Still i am not getting my refund. Not receiving positive response from Customer service also. Please help.. Transaction failed, but amount debited was last modified: October 31st, 2021 by Consumer […]

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Amazon mistakenly refunded 6799 as gift card instead of my original credit card which I had used.

Name of Complainant Bivin
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased a product on amazon and returned it. While initiating return I had asked refund to original payment method however they did a mistake and incorrectly issued a gift card. Now they are not cancelling the gift card and refunding it to original payment method. So my 6799 is stuck as gift card Amazon […]

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