Amazon

Wrong commitment against delivery

Name of Complainant Taufique Qazi
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I m buy product through Amazon on 19 dec thay told me product will be delivered on 20 or before but today is 21 i m not received any update regarding my order every time thay giving nee time and date. Order no 402-0488465-8761919 Wrong commitment against delivery was last modified: December 27th, 2021 by […]

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refund related issue order id Order# 407-8995984-1024329

Name of Complainant Imran Yunus Shaikh
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i order total 6 diffrent products on 8 oct 2021 and return all item to delivery time product return successfully bt not get full amount return show in attachment i already talked 5 times to customer services but not get my refund so i wll complaint against amazon refund related issue order id Order# 407-8995984-1024329 […]

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False Promise from Amazon

Name of Complainant Lena Lau
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Talked for a hour or so with an agent and was promised a 50% refund for the order and was asked to contact Amazon when I receive the item and I will receive the refund with no further questions asked. Chatted with 2 agents on the Live Chat and talked to 5 different people on […]

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Ordered new Acer laptop, but received used product

Name of Complainant Srinivas
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Ordered new Acer laptop in May-2021 & received the same. 2 months later, it was not powering on. Contacted Acer and they told this was used product. There was already a complaint against this in 2019 itself & they can’t help me. Contacted Amazon and they asked me to provide invoice, pslip, product image, email […]

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Delivery product mismatch (I Was booked A mobile phone but Sent A jacket)

Name of Complainant Ankit Mundhra
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I Ankit Mundhra is a superior customer of the biggest online shopping market “Amazon” brand. I was booked a “Samsung Galaxy M12’ mobile phone on dated 08-12-2021 Invoice No.DEL4-169262, price 13,499.00 only, delivery date on 13-12-21. As usual upcoming due date I paid the money by online transection When I am open the packet all […]

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False promises from amazon no order delivered despite advance payment (15+ days)

Name of Complainant Deepak
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Sir/Mam, This is regarding a order placed on amazon on 5th December 2021. Order# – 171-1503395-0635548 I was supposed to get this order by maximum 13th december. But it was delayed and i contacted customer support team more then 20 times. Every time they said that it will be deliver by end of the […]

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Item is not delivered but amazon closes the complaint against this as if nothing has happened

Name of Complainant S Irfan Basha
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I have ordered 3 bean bags on 2nd of December. Out of these only 2 were delivered on 11th of December. But in the amazon website it showed all 3 were delivered. I immediately checked with the delivery boy. He said the missing one could be coming. I raised an enquiry with Amazon customer care. […]

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Amazon not refunding my money

Name of Complainant Akshay
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

ORDER # 406-0219763-9046775, I ordered the Wacom Digital pen and pad and I got a TP-Link router instead of that, so I lodged a complaint, and after some days the pickup guy took it back. But, now Amazon is refusing to refund my money back. I am left with nothing, the money went Rs 3500 […]

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Amazon Defective/Damaged product return request (with no verification check during pickup) raised 9 times, but order is not being picked from customer

Name of Complainant Anil kumar
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

It has been really frustrating as pickup was not done 9th time as well, can you support this issue? Check below email from Amazon Service support where amazon assured me that if order will not be picked on 19th December then Amazon will initiate advanced refund. Issue details: Faulty product is not being picked up […]

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