Amazon

Ordered Samsung Galaxy M12 from Amazon. Never received the package but it shows delivered.

Posted on by Consumer Court
Name of Complainant Nitesh Janghu
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ordered Samsung Galaxy M12 on 1st Jan with Amazon Prime. Expected delivery date was 2nd Jan(till 11AM). Got the notification that product has been delivered but neither delivery agent called me nor received the package. After 2 days of waiting registered a complaint with Amazon, they told me to wait another 2 days required for […]

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Fire bolt watch has stopped working

Posted on by Consumer Court
Name of Complainant Md Feroz
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

The fire bolt 360 pro watch which I buyed 3 months ago has stopped working.the display is not working.i cannot see anything on the watch there is a blank on the watch Fire bolt watch has stopped working was last modified: January 8th, 2022 by Consumer Court

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Refund Amount

Posted on by Consumer Court
Name of Complainant Sonu Singh Gurung
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am having business account and one order was returned on dated 03.11.2021 but after 55 days left still I have not received the refund amount (In amazon pay balance). I called up may times in the customer care but they said that the order cancelled from your end and this product was not picked […]

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Paying for prime service when items do not get delivered at all or not delivered on time

Posted on by Consumer Court
Name of Complainant Vidya Gayathri Narayanan
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Despite having guaranteed one day delivery through prime, items do not get delivered on time and sometimes they do not get delivered at all but app shows delivered. Customer service is absolutely useless and say they cannot help Paying for prime service when items do not get delivered at all or not delivered on time […]

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AMAZON DEFECTIVE PRODUCT RECEIVED

Posted on by Consumer Court
Name of Complainant Apoorva
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered a Milton thermosteel flask 10000ml and received a plastic bottle worth not more than 50rs and the delivery boy refused to give the package unless the cash was given and not allow us to open the product. Totally pathetic service by Amazon with zero work ethics, AMAZON DEFECTIVE PRODUCT RECEIVED was last modified: […]

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Non-refund of damaged product received – Amazon order no.404-6042202-7760339

Posted on by Consumer Court
Name of Complainant HS Puri
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Vide Amazon order no.404-6042202-7760339 dated 22.9.2021 i had ordered Turtle Wax trim restorer which was delivered to me in 75% leaked condition. After call to Amazon link was provided to send photographs of the leaked container and the same was uploaded. Although replacement came but not delivered to me saying returned product is leaking. Againg […]

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Product replaced

Posted on by Consumer Court
Name of Complainant Dipak Singh
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered Sony mdr xb55ap but received jbl 150si. I told them so that set up an enquiry. After 2 days they told me that they had shipped right product and couldn’t do any refund or replacement. Product replaced was last modified: January 8th, 2022 by Consumer Court

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Didnt get my refund

Posted on by Consumer Court
Name of Complainant Abhishek sharma
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir i order a shoes from amazon and after getting that shoes i come to know that it is little bigger than i expected after that i put it on refund as their is no exchange option there….. But sir after so many days when i didnt get my refund i call amazon customer care […]

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Wrong delivery agent number

Posted on by Consumer Court
Name of Complainant Keerthi VC
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered three items from Amazon and it was out for delivery and they provided a delivery agent number so that I can contact them. But after contacting the number it says welcome to amazon and after that it states the given number doesn’t exist. This is not the first time it is happening to […]

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Order delay no information

Posted on by Consumer Court
Name of Complainant DINESH K V
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir, I am not getting any valid reply regarding my order placed on Amazon. It was showing my delivery date is 30th Dec 2021 after that it is now showing that delivery running late. By calling to their customer care three times they told me to wait for 72 hrs again for reply . […]

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