Amazon

Paying for prime service when items do not get delivered at all or not delivered on time

Name of Complainant Vidya Gayathri Narayanan
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Despite having guaranteed one day delivery through prime, items do not get delivered on time and sometimes they do not get delivered at all but app shows delivered. Customer service is absolutely useless and say they cannot help Paying for prime service when items do not get delivered at all or not delivered on time […]

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AMAZON DEFECTIVE PRODUCT RECEIVED

Name of Complainant Apoorva
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link

I ordered a Milton thermosteel flask 10000ml and received a plastic bottle worth not more than 50rs and the delivery boy refused to give the package unless the cash was given and not allow us to open the product. Totally pathetic service by Amazon with zero work ethics, AMAZON DEFECTIVE PRODUCT RECEIVED was last modified: […]

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Non-refund of damaged product received – Amazon order no.404-6042202-7760339

Name of Complainant HS Puri
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Vide Amazon order no.404-6042202-7760339 dated 22.9.2021 i had ordered Turtle Wax trim restorer which was delivered to me in 75% leaked condition. After call to Amazon link was provided to send photographs of the leaked container and the same was uploaded. Although replacement came but not delivered to me saying returned product is leaking. Againg […]

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Product replaced

Name of Complainant Dipak Singh
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered Sony mdr xb55ap but received jbl 150si. I told them so that set up an enquiry. After 2 days they told me that they had shipped right product and couldn’t do any refund or replacement. Product replaced was last modified: January 8th, 2022 by Consumer Court

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Didnt get my refund

Name of Complainant Abhishek sharma
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir i order a shoes from amazon and after getting that shoes i come to know that it is little bigger than i expected after that i put it on refund as their is no exchange option there….. But sir after so many days when i didnt get my refund i call amazon customer care […]

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Wrong delivery agent number

Name of Complainant Keerthi VC
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered three items from Amazon and it was out for delivery and they provided a delivery agent number so that I can contact them. But after contacting the number it says welcome to amazon and after that it states the given number doesn’t exist. This is not the first time it is happening to […]

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Order delay no information

Name of Complainant DINESH K V
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir, I am not getting any valid reply regarding my order placed on Amazon. It was showing my delivery date is 30th Dec 2021 after that it is now showing that delivery running late. By calling to their customer care three times they told me to wait for 72 hrs again for reply . […]

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While receiving the product was in working condition.But after one month of use it stopped working, and is neither getting charged nor getting ON.I have registered for warranty in Fire Boltt Site. 28241:2062860

Name of Complainant Ganesh gorade
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

While receiving the product was in working condition.But after one month of use it stopped working, and is neither getting charged nor getting ON.I have registered for warranty in Fire Boltt Site. 2 While receiving the product was in working condition.But after one month of use it stopped working, and is neither getting charged nor […]

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Techno view dome camera

Name of Complainant Balasubramani
Date of ComplaintJanuary 2, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased technoview dome camera through amazon After installation it was worked only two days . immediately I had contact amazon customer care service regarding this issue they have not supported me.kindly take necessary steps to resolve this issue Techno view dome camera was last modified: January 2nd, 2022 by Consumer Court

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Incomplete shipment

Name of Complainant ALAN W BECKER
Date of ComplaintJanuary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered a McCullough 1385 steam cleaner which was supposed to include 23 accessories. I did not receive the accessories. Amazon and McCullough were advised. Amazon refused to look up their actual order from McCullough and refuse to send the 23 accessories I was supposed to receive. Incomplete shipment was last modified: January 2nd, 2022 by […]

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