Amazon

Amazon cancelled my order without any prior information.

Posted on by Consumer Court
Name of Complainant Nashit Khan
Date of ComplaintJuly 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered Samsung Galaxy S23 in exchange of my old mobile phone. I had opted for specific date (Sunday) of delivery as I was not in town. The delivery guy visited my home for delivery (New smartphone) and exchange (of old phone) of product on Wednesday. I explained to him that I have opted […]

Read More...

Wrong product received and they kept money and the product also

Posted on by Consumer Court
Name of Complainant Hemant
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ll ordered shoes from Amazon but they send me wrong pair of shoes after the returning process they denied to give service over my problem so I don’t have my amount and the shoes also Wrong product received and they kept money and the product also was last modified: July 23rd, 2023 by Consumer […]

Read More...

wrong information delivery time and customer care person provide wrong information

Posted on by Consumer Court
Name of Complainant yogesh bhikhabhai
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

order cancel many times and give me wrong service and delivery boy attend a call and confirm delivery then he cant receive call and disconnect a call many time and customer care representative give me false time to delivery and update. i have attached recording with three customer car person give me a same wrong […]

Read More...

Regarding a delivery

Posted on by Consumer Court
Name of Complainant Krishnakishor
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I ordered a phone from Amazon which was on sale. I exchanged my old phone with the new one but at the time of delivery their verification process failed for the exchange. Which was not our mistake every details we gave was right but they are saying the IMEI number we gave them was wrong […]

Read More...

Refund has not been given

Posted on by Consumer Court
Name of Complainant Liya
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

My product hadn’t even reached me, when it showed it’s rejected by ME. When my product didn’t even reach me. My refund was not be initiated but it’s been more than 3 weeks. And i haven’t received it yet. I need it asap Refund has not been given was last modified: July 23rd, 2023 by […]

Read More...

Order late

Posted on by Consumer Court
Name of Complainant Vinay
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have booked a product on 16th oh July…it is said that the product will be delivered on 19th. I called Amazon customer service regarding this ..they promised me it will be delivered on 21st. Today’s date is 23rd till now I didn’t get my product. They are just making fake promises and making me […]

Read More...

Not delivering the product

Posted on by Consumer Court
Name of Complainant Akhil Racharla
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked an Samsung galaxy s23 ultra in Amazon application through emi option. They were failed to deliver the product and initiated refund. But my bank has charged me the service fee and internet. This was compensated by them. I need a compensation for the extra charges levied Not delivering the product was last […]

Read More...

Missing Item

Posted on by Consumer Court
Name of Complainant Pradeep Kakkar
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 2 Face Scrub but received only one from Amazon Shopping. I tried to contact customer care they raised concern but after 5 days I called to get feedback they said the complete order has been delivered. But I only one qty where I ordered for 2. Missing Item was last modified: July 23rd, […]

Read More...

Items being returned without my consent

Posted on by Consumer Court
Name of Complainant Mamatha
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

All my 5 orders have been returned to Amazon. No one contacted me for delivery but items were returned saying I have rejected them. I missed gifting my mom’ birthday gift due to this. I have complained to Amazon 3 times but they did nothing. Literally nothing about it. Items being returned without my consent […]

Read More...