Amazon

Missing Product

Posted on by Consumer Court
Name of Complainant Aditya Baniya
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received an empty box of One plus earphones. I tried to talk to Amazon but they just shut the investigation down suggesting that they have ample proof that the product was delivered. Time and time again I have told them that the earphones are missing. I reiterate that they can check my records of […]

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Damaged /parts missing washing machine delivered

Posted on by Consumer Court
Name of Complainant Machineella shankar
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear team i bought a new washing machine Bosch 6.5 kg 5 Star Inverter Fully Automatic Front Load (WLJ2026DIN, Lux Silver, Inbuilt Heater) through amazon site on 16/07/2023 .It was delivered on 19/07/2023 .after two days(21/07/2023) Installation person (Mr. AKASH ) came he checked and confirmed that Washing machine back side legs were Missed and […]

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Amazon is not scheduling return

Posted on by Consumer Court
Name of Complainant Prince kushawaha
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

They delivered me a defective product (Mobile phone), on top of that, When I place a return for the same, nobody came to pickup my ordered package. And It has been cancelled. It says “product verification failed” but nobody even tried or came to pickup the product. When I contact customer care they just give […]

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Amazon delivered wrong item

Posted on by Consumer Court
Name of Complainant NISHANTH.S
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered MI Note 12 5G by paying 21000. Received Samsung M02 which is 8000 I had raised a query on 20 with Amazon as Soon I received wrong item I raised a complaint and they had promised to resolve my issue by 26th Later when I called on 25 they are telling can’t […]

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Amazon Delivered box without actual product, and rejected refund

Posted on by Consumer Court
Name of Complainant Chidambar Reddy
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am very disappointed with what happened on this Amazon Order # 406-3117611-7264308 I placed the order on Amazon sale this month, but I received the box on 22nd July without the SSD in it. I have raised a request with Amazon, but they said after 1 week, on 28th July, the investigation team rejected […]

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Wrong product received

Posted on by Consumer Court
Name of Complainant Chandana
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered an Samsung buds 2 for 5400₹ on Amazon but i received a Samsung buds live. I had raised a complaint and they conducted an investigation but they said that the correct product was sent and closed the case and refused to look into it further. The seller also cancelled the replacement option […]

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