Amazon India

My products not delivering to doorstep and cancelling back by delivery boy himself.

Posted on by Consumer Court
Name of Complainant Kamlesh salvi
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear consumer court, Please help me that I am ordering products from amazon but the every time delivery boy refused to give doorstep delivery. I have complaint against delivery partner (Ecom express) but no action taken yet. And day by day my all parcell getting cancelled by delivery boy himself. He writing comments like:- address […]

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Cheap quality carpet sold online

Posted on by Consumer Court
Name of Complainant Nandagopal Bharadwaj
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I bought an expensive carpet in Nov 2020 on Amazon website through seller Amaan carpet from UP. Carpet started to deteriorate in quality after 1 month and has been shedding wool dust everyday. I complained to both Amazon and Amaan about this. Even though they acknowledged that the product is bad, they refuse to replace […]

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Gift Card Validity

Posted on by Consumer Court
Name of Complainant Lalit Giri
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Amazon has provided me the gift card with one month validity instead of 6 months as mentioned in terms and conditions. Now they are denying to refund the money as well. I have complaint many times but no resolution. Gift Card Validity was last modified: March 1st, 2021 by Consumer Court

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I have ordered Redmi note 9 mobile from Amazon India, But I have received soap instead of mobile phone.

Posted on by Consumer Court
Name of Complainant Guruswamy
Date of ComplaintFebruary 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, I have placed order for Redmi note 9 mobile with order no. 404-0519739-0877928 from seller the  Darshita Aashiyana Pvt Ltd in Amazon.in, But I have received soap instead of mobile phone. Mobile is missing in the box, I have contacted Amazon customer support team and got the relpy that will not be rounded the my money and they not […]

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Amazon fooling customer in the name of TV installation service

Posted on by Consumer Court
Name of Complainant RIJITH AP
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered for a Phillips TV last week (feb 11, 2021) and related installation service with Amazon. The TV got delivered on Feb 13th,2021 as committed by Amazon But TV installation which was scheduled for Feb 14th, 2021 did not even occur until now (Feb 2021). Five times they scheduled until today, saying the installation […]

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Empty Box delivered and refund denied by Amazon India

Posted on by Consumer Court
Name of Complainant Anita Yadav
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased a Women’s Georgette Satin Readymade ethnic wear from Amazon.in( Order # 402-1692148-6779524 dated 02 Feb 2021 and the seller ‘Happy Enterprise’ sent me an empty box on date 07 Feb 2021 after paying Rs. 1999/= . I complained with Amazon immediately after unboxing it and found the box empty. Though the Customer service […]

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AMAZON INDIA SENT WRONG ITEM

Posted on by Consumer Court
Name of Complainant Mukul Bhanawat
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordedr for Microsoft 1 TB Xbox One S Console- Forza Horizon 4 Bundle ( ORDER NUM 171-5741546-1465104) from AMAZON India on 16th Feb 2021 but i received WRONG ITEM and WRONGH INVOICE. AMAZON is not paying any price difference for price increase now and neither offering replacement of product. AMAZON INDIA SENT WRONG ITEM […]

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Selling products past expiry date

Posted on by Consumer Court
Name of Complainant Smithesh
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon through their Pantry section seller sold an expired dairy product worth INR 946 vide order number 406-9531717-2845146. The customer care had asked me to dispose off the material and assured a refund. They have now failed to refund back the amount despite it being more than a week since the complaint was filed. How  […]

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Placed my Order, Order is showing delivered, No order received

Posted on by Consumer Court
Name of Complainant Mana Kumar
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi I have Placed my order on 12 Feb of INR 11999 I have made the payment online through Amazon. My order was out for delivery on 15 Feb and without any communication delivery boy mark my order as delivered when I checked with the neighborhood they didn’t received any such type of order. I […]

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Non receipt of samsung m31

Posted on by Consumer Court
Name of Complainant Syed Nazirul Hossain
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Delivery date is showing 19th Feb,21 to 9th March 22 where as earlier it was shown in between 15th Feb21 to 17th Feb 21.it is breach of trust and violate the commitment. Non receipt of samsung m31 was last modified: February 22nd, 2021 by Consumer Court

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