Amazon India

Return request giving 3-4 times but not pickup the product

Posted on by Consumer Court
Name of Complainant ANIL VERMA
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked Bi3 Multipurpose Portable Picnic Table Folding Camping Table with 4 Chairs Set for Picnic Hiking with Umbrella Hole Easy to Carry (larg, Blue) dt on 13 March 2021 and it delivered dt 17 March 2021 . Due to poor quality of product i raise complaint same day for return the product but […]

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Seagate Hard Drive Not Delivered Tomorrow I Got Call But Today Not Deliver

Posted on by Consumer Court
Name of Complainant Neeraj Chauhan
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

What clause should I mention in a complaint against Amazon regarding cancelling my confirmed order after 1 day of confirmation order ID mail. When I called customer care, they say that the product ‘cancelled towards the seller’. What should I do? Please suggest me. The matter was that I ordered SEAGATE EXPANSION 1.5 TB EXTRENAL […]

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Order delivered but product is missing

Posted on by Consumer Court
Name of Complainant Sree Harsha Akella
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a Dell Triple Video Docking Station from Amazon on 27th March 2021 with ORDER # 408-0636361-9625934. The product got delivered on 1st April and when I opened the outer package, inner original product box seal already tampered with and there is no dock(exact product)inside the box.   I placed a return for same […]

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Wrong product was sent and now refusing to give me a replacement or refund

Posted on by Consumer Court
Name of Complainant Jitto Jose
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Dear Consumer Court, I had purchased the product of order number 171-1223629-1065121 from Amazon India on March 23 2021 and it was delivered to me on March 31. But, wrong product was sent which is lower in price and different in brand compared to the one I purchased. Now, the dealer is refusing to give […]

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Empty bag received without product

Posted on by Consumer Court
Name of Complainant Neha Joshi
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 11th March I received an empty packet from Amazon India. The packet did not contain any product. Since then I followed up its customers care team through emails and call. I luckily have a video captured by my cctv camera installed which is my only evidence. Amazon team is not ready and helping to […]

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Not Return the Money

Posted on by Consumer Court
Name of Complainant MuthurajaPitchai
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Team, Greetings,  When I order this Model Boult Audio Airbase True butt FEB-23rd. Order Number:408-0024438-7814711. After receiving the Same day  I complained Some issues on Delivery that product and returned the cancelled request on the same day. Your Team came and collected that material on March-06th. Note My Point : Delay return process. After […]

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Amazon denying to refund the amount though the product is not delivered

Posted on by Consumer Court
Name of Complainant Kiran Kumar Kaushik
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi, I have ordered an Inalsa OTG oven in the month of December through amazon.in . As per the delivery date scheduled i was excited for the product to be received. But the product is not delivered on the day which it is supposed to be delivered for some reason and online status is marked […]

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Regarding Refund amount of Cancelled /Returned product.

Posted on by Consumer Court
Name of Complainant D K Pujari
Date of ComplaintMarch 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello. I have purchased shoes from Amazon on 26-02-2021. Due to size issue I’ve replaced the same product with different size. But i didn’t received any update about delivery of replaced product.. so i cancelled that order and applied for refund.. now they are telling that  they received wrong product in return.. i asked them […]

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Delaying refund due to Non delivery of the order

Posted on by Consumer Court
Name of Complainant Joshy M O
Date of ComplaintMarch 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear sir, I ordered a elliptical cross trainer on 06-Mar-2021 from Amazon India. My order number is 408-1086983-7000303. Product was promised to deliver by 16-Mar-2021. Received intimation on the mobile application that the product will be delivered by 09-Mar by 9PM. But did not delivery. Then I made a call to on 16-Mar to seller […]

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Delaying refund due to Non delivery of the order

Posted on by Consumer Court
Name of Complainant Joshy M O
Date of ComplaintMarch 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Respected sir, I ordered an elliptical cross trainer worth Rs.33,985 from Amazon India on 06-Mar-2021. Order number is 408-1086983-7000303. Amazon committed a delivery schedule of 12-16 March 2021. I received intimation on the mobile application that the product will be delivered by 9-Mar, but did not deliver. Then I waited till 16-Mar and contacted both […]

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